Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.

How you will contribute

You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

Your specific process area

Working in a shared service organization

Being a good team player and influencing others

Process design and mapping, and business requirement gathering experience

Communicating effectively, applying interpersonal skills and taking initiative

Additional Job Description

More about this role

This role will provide operational support to our Immigration Advisors and will make sure that immigration compliance requirements are put in place for the specific dedicated markets. Sitting within the Global Mobility team, this role will focus on Immigration compliance and data management, by tracking the work permit validity and proper data storage of our foreign employees during their work cycle. The specialist will work with internal stakeholders and, when required, with third-party service partners, to comply with their tasks.

  

What you need to know about this position:

Own the immigration compliance for foreign employees by supporting Immigration Advisors and other internal stakeholders in tracking the validity of work permits and upcoming expiring dates of international and local movers;

Prompt our internal stakeholders about any gaps in our system to make sure that proper data and document storage is updated in our internal system during the work cycle of employees;

Provide operational support to Immigration Advisors during casework tasks in the required work areas of the MEU region;

Monitoring the Immigration mailbox and Service Now queue;

Issue monthly dashboards for the Immigration control deck, with key highlights to the Immigration Advisors and Regional Lead;

Continuous improvement approach - recommend process changes / new ways of working to simplify and streamline processes, keeping in mind the employee’s experience;

Work with external partners and Immigration advisors to ensure correctness of Immigration invoices;

Participate in Global Mobility and Immigration projects, as required.

What extra ingredients you will bring:

Positive mindset and proactivity

Eagerness to learn and adaptability

Willingness to grow in the Immigration field is highly valued

Very good communication, organizational, andstakeholder management skills

Problem solving skills

Results-driven

Detailed Oriented

Fluent in English

Job specific requirements:

Some basic knowledge of EU Immigration Law would be a plus.

Travel requirements:

No. Work permit/Visa is not sponsored/supported.

Work schedule:

Full time

More about this role

What you need to know about this position:

What extra ingredients you will bring:

Education / Certifications:

Job specific requirements:

Travel requirements:

Work schedule:

Relocation Support Available?

No Relocation support available

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type

Regular

Service Operations (Delivery)

Global Business Services