Department:
36317 AMC Summit - CTStatus:
Part timeBenefits Eligible:
YesHours Per Week:
20Schedule Details/Additional Information:
Monday through Friday 5pm-9pm. No Holidays and No Scheduled Weekends!
Pay Range
$18.50 - $27.75Major Responsibilities:
Customer Satisfaction1)Assists the technologist with special procedures, localizations, and stereotatic biopsy. CT guided biopsy and US guided biopsy.2)Participates in the associate satisfaction survey. 3)Prepare patients for their exam. Assists in changing patients, verifying physician’s orders, obtaining histories / referrals if needed, explains procedure, when applicable assists patients to exam room.4)Transport patients to and from ER.5)Assist technologist with difficult patients, portable procedures, maneuvering carts and positioning patients.6)Address and resolve customer complaints if within the associate’s capabilities.7)Completes all annual mandatory computer based training by system deadline.8)Uses ADIET with every patient encounter. Submit ideas for improving customer satisfaction.9)Works with the technologist to ensure that patients and customers needs are met in a timely and efficient manner.10)Maintains a positive relationship with all customers i.e. patients, other departments, Physicians and fellow associates.Quality1)Answers phones in a professional manner, identifies department and self to caller. Takes accurate messages.2)Accurately use the paging system and perfect serve to communicate results.3)Accurately completes all data entries in the Cerner Radnet.4)Schedules patients through the radiology information system, evaluating daily schedules for optimum patient flow.5) Prepares necessary supplies prior to exam. Stock exam rooms, maintains order and cleanliness of work areas. Demonstrates safety in all areas, electrical, environmental, radiation etc. Ensure a secure and safe patient and work environment by maintaining a continued awareness of safety hazards. Submits ideas for improving quality in department.Organizational Climate1)Participates in departmental recognition and socialization activities2)Attends department staff meetings.3)Model the Behaviors of excellence4)Model the Be Safe BehaviorsProductivity1)Participates in efforts to improve productivity in your department.2)Acts as a liaison between Technologist, Physician and patients.3)Maintains appropriate stock levels.People Growth1)Assess own learning needs, seeks appropriate training and development.2)Sets own learning goals.3)Development of a learning plan and documenting your progress on a learning log.Economics1)Participates in efforts to contain costs or generate revenue in your department.2)Submits ideas for reducing expenses or adding revenue.
Education/Experience Required:
Knowledge, Skills & Abilities Required:
Physical Requirements and Working Conditions:
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or trainingPremium pay such as shift, on call, and more based on a teammate's jobIncentive pay for select positionsOpportunity for annual increases based on performanceBenefits and more
Paid Time Off programsHealth and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term DisabilityFlexible Spending Accounts for eligible health care and dependent care expensesFamily benefits such as adoption assistance and paid parental leaveDefined contribution retirement plans with employer match and other financial wellness programsEducational Assistance ProgramAbout Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.