Job Title:

Identity & Access Management (IAM) Engineer

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.

We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

The Security Analyst – Identity & Access Management (IAM), IT Security, is crucial in safeguarding our enterprise assets by managing user identities, entitlements, and secure access across our hybrid IT environment. This role will primarily support and optimize our Identity Governance and Administration (IGA) platform, Saviynt EIC, and contribute to Privileged Access Management (PAM), Compliance and broader IAM capabilities. This position operates cross-functionally, working closely with IT, HR, Compliance, Audit, and IT Security teams to ensure access controls are aligned with business needs while meeting SOX, PCI, and other IT Security obligations. This candidate should have a strong aptitude for Identity Lifecycle Management, a collaborative mindset, and a passion for securing access to critical business systems

Job Responsibilities

Support and enhance enterprise IAM capabilities with an emphasis on Identity Governance and Privileged Access Management using tools like Saviynt EIC, Active Directory, Entra ID and other supporting technologies.Work closely with cross-functional teams to manage user access lifecycle events (provisioning, transfers and terminations) and drive consistent access control standards.Own and maintain access control models (RBAC, ABAC, PBAC), policy configuration, segregation of duties (SoD), certification campaigns, Integrations, reporting and others.Serve as a contributor to SOX and PCI audit readiness, evidence collection and remediation of Identity-related findings.Partner with internal teams to onboard new applications and systems into Saviynt and enforce proper access controls.Analyze access and identity risks, ensuring appropriate governance is applied across user and managed system accounts, including privileged users.Support access review campaigns, ensuring timely completion and compliance with internal policies and regulations.Collaborate with Application and Business teams to align IAM strategies with business objectives.Participate in incident response related to IAM events, including investigations, root cause analysis and remediation.Document and improve IAM processes, rules, runbooks and SOPsStay current with IAM, IGA and PAM trends, regulatory developments, and security best practices.A continuous improvement mindset proactively identifying inefficiencies in IAM processes and driving automation and scalability wherever possible.

Job Requirements

4-8 years of experience in an identity-focused or broader IT Security role with a specialization in Identity Lifecycle Management.Hands-on experience with Saviynt, SailPoint, Okta or similar IAM tools.Experience supporting regulatory and compliance objectives such as Sarbanes-Oxley (SOX) and Payment Card Industry DSS (PCI) in publicly traded enterprises.Technical proficiency with directory and related services like Active Directory, Entra ID, Single Sign-On, and Multi-Factor Authentication.Experience managing the user access lifecycle (provisioning, transfers, terminations), maintaining access models (RBAC, ABAC, PBAC), and supporting integrations, certifications and reporting.Strength in written and oral communications and collaborating cross-functionally to enforce access control standards, onboard applications into Saviynt, and support SOX/PCI audit readiness and remediations.Demonstrated proficiencies in continuous improvement of IAM processes, responding to identity-related incidents, and automating and scaling governance workflows.

Preferred

Scripting (PowerShell, etc.), Python, and SQL.CISSP, GIAC, CIAM, Sec+, Entra ID Security, or other relevant certifications.Experience integrating systems via APIs.Experience in User Acceptance Testing.

Location:

MEX Work-at-Home

Language Requirements:

Time Type:

Full time

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