Our client, a leader in the food technology industry, is seeking an ICT Site Services Analyst to join their team. As an ICT Site Services Analyst, you will be part of the ICT Site Services team supporting innovative work across various RD&A centers globally. The ideal candidate will have strong customer service skills, excellent problem-solving abilities, and a collaborative spirit which will align successfully in the organization. **Job Title:** ICT Site Services Analyst **Location:** Beloit, WI **Pay Range: $23-$26/hr** **What's the Job?** + Provide hardware and software support for Desktop and Laptop PCs, and printers, ensuring a seamless end-user computing experience. + Document and submit new solutions into the ICT knowledge base while maintaining accurate site documentation. + Deliver and install new ICT hardware and software in line with established processes and procedures. + Ensure compliance with ICT standards and policies at the site level, including maintenance and support for site infrastructure. + Support users from all levels, providing assistance remotely and interfacing with development teams for new application rollouts. **What's Needed?** + IT qualification, preferably at the bachelor’s degree level, with a minimum of 3 to 4 years of related experience. + In-depth understanding of Desktop Operating Systems, specifically Windows 7, Windows 8, and Windows 10. + Experience with Microsoft Office and Office 365 support and deployment. + Strong troubleshooting skills with the ability to diagnose and repair PC, Laptop, and printer faults. + Excellent organization, planning, and communication skills, with a strong work ethic. **What's in it for me?** + Opportunity to work in a dynamic and innovative environment. + Engagement in meaningful projects that support global food technology advancements. + Collaboration with a diverse team of professionals. + Professional growth and development opportunities. + Exposure to cutting-edge technologies and practices in the ICT field. **Upon completion of waiting period associates are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Supplemental Life Insurance + Short Term Disability Insurance + 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.