Location 13522 Sunset Trail, Plymouth, MN, 55441, USA Base Pay $23.00 - $23.00 / HOUR Job Category Program, ICF Employee Type Non-Exempt Manage Others No Required Degree HIGH_SCHOOL Minimum Experience 2 Years Contact Information Name Zainab Mohamed Email zmohamed@hbimn.org Job Description Help people with disabilities live full, dignified lives, while growing as a leader in human services. At Homeward Bound, our work is deeply personal. We support individuals with developmental and physical disabilities in living meaningful, connected lives in their homes and communities. Employee surveys tell us the best part of working here is the relationships, with the people we serve and with one another. As an ICF Assistant Program Manager, you’ll play a key leadership role on the floor, supporting individuals directly while coaching, mentoring, and guiding staff to deliver exceptional, person-centered services. What You’ll Do + Support individuals in living their best lives through engaging programs, meaningful relationships, and community involvement + Provide hands-on personal care and ensure high-quality, person-centered active treatment + Train, coach, and support staff to deliver consistent, respectful, and high-quality services + Build positive, professional relationships with parents, guardians, and family members through clear communication, responsiveness, and strong customer service + Serve as a trusted point of contact for families, ensuring questions and concerns are addressed promptly and respectfully + Assist with ICF compliance, documentation, and quality standards + Help ensure safe staffing ratios and step in to cover shifts when needed + Partner closely with the ICF Program Manager to support daily operations + Promote choice, dignity, safety, and inclusion for every person served Why You’ll Love This Role + Purpose-driven work that truly makes a difference every day + Strong team relationships and supportive leadership + A hands-on leadership role that blends direct care with mentorship + Opportunities to grow your career in health and human services + Be part of a mission-driven nonprofit serving the Twin Cities since 1973 Schedule + Regular schedule: Tuesday–Friday + every other weekend (3:00pm–11:00pm) + Some flexibility required (mornings, weekends, or overnights as needed) Requirements + At least 2 years of experience supporting vulnerable populations in a residential setting + Strong leadership, communication, and teamwork skills + Ability to provide hands-on personal care and lead by example + Valid Minnesota Driver’s License and acceptable driving record + Ability to pass a MN DHS background study + CPR/First Aid certification (or ability to obtain) + Experience with developmental disabilities or ICF settings is preferred, but if you’re a strong leader with a heart for this work, we want to hear from you. Summary Benefits Homeward Bound offers a competitive benefits package, including: + Affordable health insurance (ICHRA) + Dental insurance + Vision insurance + 403(b) retirement plan with employer match + SmartDollar financial wellness program (from Ramsey Solutions) + Paid training + Employee Assistance Program + Scholarships and professional development support + Qualifying nonprofit employer for Public Service Loan Forgiveness (PSLF) Equal Opportunity Employer Additional Information Hours per pay period 80 Schedule 3:00pm - 11:00pm Week 1 Tue,Wed,Thur,Fri,Sat Week 2 Sun,Tue,Wed,Thur,Fri