Ice Arena Food and Beverage Supervisor **ImOn Arena** 1 Positions ID: a45010105d975aeed775 Posted On 01/16/2026 **Job Overview** **Q CASINO + RESORT** **IMON ARENA** **Food and Beverage Supervisor** **BASIC FUNCTION** Oversee the operation of the ImOn Arena Food and Beverage operation to ensure that it is run smoothly and efficiently in order to provide excellent guest service to our customers. **ORGANIZATIONAL RELATIONSHIPS** + Reports to: ImOn Arena General Manager + Supervises: ImOn Arena Concessions, Bartenders, Suite Attendants **HOURS OF WORK** + Varies due to game schedules **SPECIFIC DUTIES AND RESPONSIBILITIES** + Supervise and direct ImOn Arena Concessions staff + Ensure all Licenses and Training is up to date + Health and Safety protocol for ImOn Arena + Ensure all staff in uniform and guest ready when clocked-in + Open and close department as needed, including balancing cash drawers + Check out employees at end of shift + Verify and balance all employee paperwork + Instruct and assist employees with job duties + Assign, check and monitor work schedules + Assist Event Coordinator in setting up banquets and parties + Ensure rotation of stock items to avoid expiration date + Compile monthly food and beverage inventory and order supplies as needed + Assist Q Casino HR with interviewing, hiring, and training new employees + Know function of all areas in the ImOn Arena Food and Beverage department + Understanding Point of Sales reports + Other tasks as assigned. **EDUCATION, TRAINING AND EXPERIENCE** + 2 years of business degree or equivalent experience + Prior supervisory or management experience helpful **STANDARDS OF PERFORMANCE** + Good oral communication skills + Good written communication skills + Good customer service skills + Ability to motivate others + Completion of State approved SERVSAFE course **MENTAL AND PHYSICAL REQUIREMENTS** + Heavy work, ability to move up to 100 lbs. + Standing and walking for long periods of time **WORKING ENVIRONMENT AND CONDITIONS** + Loud noise levels + This position occasionally has outside activities, therefore exposure to weather conditions can occur. **EQUIPMENT AND TOOLS** General office equipment including, but not limited to: + Point of Sales System/registers/printers/touchscreens + Computer + Copy machine + Coffee machines + Calculator + Credit card machine + Cash register + Phones + Other + Wrenches + Hand carts Primary Contact 1645458926319 Jeanne Hendricks HR Manager, HR 563-585-2953 Phone Phone Phone 563-582-0139 Fax jeanneh@qcasinodbq.com Email True True True **Job Details** Categories Casino Location Dubuque, IA Job Type Employee Full/Part Full Time Company ID 8323 Job REQ # a45010105d975aeed7757773c891daf7 \# Positions 1 Start Date 20260116 End Date 20260215 Featured Job TH Ad TH Comments **Similar Jobs** Ice Arena Concessions ImOn Arena ISKB Food Server Q Casino + Resort Housekeeping Supervisor Diamond Jo Casino Full-Time Security Officer Diamond Jo Casino Security Officer Q Casino + Resort Guest Service Ambassador Diamond Jo Casino Food & Beverage Supervisor Diamond Jo Casino Shift Supervisor Security Diamond Jo Casino **Share this Job** ImOn Arena Entertainment & Sports **About the Company**