Human Services Program Specialist Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/5224553) Apply  Human Services Program Specialist Salary $59,345.00 - $90,211.00 Annually Location Dauphin County, PA Job Type Civil Service Permanent Full-Time Job Number CS-2026-42201-48815 Department Department of Human Services Division HS Div Bdgt Cntrs Opening Date 02/10/2026 Closing Date 2/23/2026 11:59 PM Eastern Job Code 48815 Position Number 00287130 Union SEIU Local 668 Bargaining Unit F4 Pay Group ST07 Bureau / Division Code 00211265 Bureau / Division Bureau of Fiscal Management / Division of Budget and Contract Worksite Address 303-309 Walnut Street Worksite Address 4th Floor City Harrisburg, Pennsylvania Zip Code 17101 Contact Name Tia Wise Contact Phone 717.857.3120 Contact Email tiawise@pa.gov + Description + Benefits + Questions THE POSITION Are you a motivated, detail-oriented professional with strong critical thinking and analytical skills who thrives in an independent work environment managing contracts, budgets, and financial documents? The Department of Human Services is seeking a skilled Human Services Program Specialist to join our Division of Budget and Contracts. In this impactful role, you will track, prepare, and analyze a wide range of budgetary data supporting the Office of Medical Assistance Programs (OMAP). This position offers an excellent opportunity to expand your expertise, develop new skills, and contribute to meaningful work that directly supports vital public services. If you are ready to advance your career while making a difference, we invite you to apply today! DESCRIPTION OF WORK In this position, you will manage special projects; monitor the status of program contracts; and track operating budgets and invoice payments to ensure accurate, timely reporting. You will develop a strong understanding of the Commonwealth’s budget process, along with in-depth knowledge of the OMAP and its information technology infrastructure. This role involves analysis, planning, evaluation, and contract oversight, with work performed at a high level of independence. You will collaborate regularly with Commonwealth budget personnel, vendor financial representatives, and OMAP staff. Your assignments will be critical to supporting OMAP’s daily operations and informing analyses used to identify program needs. Additionally, you will be required to develop and use electronic tools, such as reporting and analytical applications, to effectively support these functions. Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=00287130) . Work Schedule and Additional Information: + Full-time employment, 37.5 hours per week + Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch. + Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. + Salary: In some cases, the starting salary may be non-negotiable. + You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: + One year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs. Other Requirements: + You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.pa.gov/agencies/employment/how-to-apply) and click on Residency. + You must be able to perform essential job functions. Legal Requirements: + This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification. How to Apply: + Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). + Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. + Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: + Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans. Telecommunications Relay Service (TRS): + 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION + Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). + Your score is based on the detailed information you provide on your application and in response to the supplemental questions. + Your score is valid for this specific posting only. + You must provide complete and accurate information or: + your score may be lower than deserved. + you may be disqualified. + You may only apply/testoncefor this posting. + Your results will be provided via email. Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) ! See the total value of your benefits package by exploring ourbenefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box. *Eligibility rules apply. 01 Do you possess at least one year of full-time professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs? + Yes + No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 CS-INSTRUCTIONS - You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You may attach a resume, but youmustalso complete the applicationandanswer the supplemental questions. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. + Yes 04 WORK BEHAVIOR 1 – DATA ANALYSIS AND REPORTING FINDINGS Research, interpret, and utilize analytic tools to extract and analyze data from various operation systems/databases which impact human service programs. Design, prepare, and present reports/findings in a concise and logical manner for program monitoring and compliances. Levels of Performance Select the "Level of Performance" which best describes your claim. + A. I have experience researching, interpreting, and utilizing tools to extract and analyze data from various systems/databases which impact human services programs, AND designing, preparing, and presenting reports/findings for program monitoring and compliances. + B. I have experience researching, interpreting, or utilizing tools to extract and analyze data from various systems/databases which impact human services programs; OR I have experience designing, preparing, or presenting reports/findings for program monitoring or compliances. + C. I have NO experience related to this work behavior. 05 WORK BEHAVIOR 1 – DATA ANALYSIS AND REPORTING FINDINGS (continued) In the text box below, please describe your experience as it relates to the level of performance you claimed on Work Behavior 1. Please be sure your response addresses the four items listed below. If you indicated you have no work experience related to this work behavior, type N/A in the box below. 1. The name of the employer where you gained this experience 2. Your experience researching, interpreting, or utilizing tools to extract and analyze data 3. Your experience designing, preparing, or presenting reports/findings for program monitoring and compliances 4. Your specific duties and responsibilities 06 WORK BEHAVIOR 2 – SUPPORT FOR PROGRAM OPERATIONS AND ISSUES Identify, report, and recommend solutions to programmatic data issues and ensure they are fixed correctly. Participate in meetings/conference calls and coordinate the development and maintenance of information technology applications to support program operations. Levels of Performance Select the "Level of Performance" which best describes your claim. + A. I have experience identifying, reporting, and recommending solutions to program data issues and ensuring they are fixed correctly; AND coordinating the development and maintenance of information technology applications to support program operations. + B. I have experience identifying, reporting, or recommending solutions to program data issues; OR I have experience coordinating the development or maintenance of information technology applications to support program operations. + C. I have experience participating in meetings/conference calls regarding the development or maintenance of Information technology applications to support program operations. + D. I have NO experience related to this work behavior. 07 WORK BEHAVIOR 2 – SUPPORT FOR PROGRAM OPERATIONS AND ISSUES (continued) In the text box below, please describe your experience as it relates to the level of performance you claimed on Work Behavior 2. Please be sure your response addresses the five items listed below. If you indicated you have no work experience related to this work behavior, type N/A in the box below. 1. The name of the employer where you gained this experience 2. Your experience identifying, reporting, or recommending solutions to issues 3. Your experience coordinating the development or maintenance of information technology applications to support program operations 4. Your experience participating in meetings/conference calls regarding IT applications 5. Your specific duties and responsibilities 08 WORK BEHAVIOR 3 – RESOLVE ISSUES AND INQUIRIES FROM STAFF Receive calls and emails regarding issues, inquiries, or report requests, and provide responses and support to staff within and outside the organization according to state and federal laws, regulations, and departmental policies. Levels of Performance Select the "Level of Performance" which best describes your claim. + A. I have experience receiving phone calls and emails regarding issues, inquiries, or report requests, and INDEPENDENTLY providing responses or support to staff according to laws, regulations, or policies. + B. I have experience receiving phone calls or emails regarding issues, inquiries, or report requests, and CONFERRING WITH OTHERS before providing a response or support to staff according to laws, regulations, or policies. + C. I have experience receiving phone calls or emails regarding issues, inquiries, or report requests, and REFERRING those individuals to others for a response to their question or support for their issue. + D. I have NO experience related to this work behavior. 09 WORK BEHAVIOR 3 – RESOLVE ISSUES AND INQUIRIES FROM STAFF (continued) In the text box below, please describe your experience as it relates to the level of performance you claimed on Work Behavior 3. Please be sure your response addresses the three items listed below. If you indicated you have no work experience related to this work behavior, type N/A in the box below. 1. The name of the employer where you gained this experience 2. Your role in receiving calls or emails regarding issues, inquiries, or report requests and providing responses or support 3. Your specific duties and responsibilities Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov