Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary

This position is responsible for executing key HR processes with accuracy, ensuring compliance with labor regulations and internal policies, while delivering an excellent service experience to employees. This role blends strong communication and problem‑solving skills with solid technical knowledge of HR systems, analytics, and operational workflows. The position plays a critical role in maintaining a compliant, efficient, and employee‑focused HR operation.

What You Will Do

Employee Service Excellence: Provide timely, accurate, and empathetic support to employees regarding HR policies, benefits, and administrative requests.

Decision-Making & Critical Thinking: Analyze employee data to identify trends, risks, or compliance issues. Evaluate alternatives and propose data‑based solutions aligned with labor regulations and company policy. Accurately document processes, workflows, and cases ensuring traceability and compliance. Support risk assessments for terminations, disciplinary processes, and other HR actions.

Labor Relations Support: Provide first‑level guidance to employees and leaders regarding behavior concerns, attendance issues, or policy compliance. Manage basic disciplinary documentation and support the resolution of routine employee concerns. Maintain employee files up to date, ensuring legal and internal compliance. Communicate and interpret HR and labor policies in a clear and consistent manner.

HR Operations Execution: Execute daily HR processes such as hires, terminations, employee changes, and data updates in HR systems. Coordinate onboarding and ensure correct registration, documentation, and integration of new hires. Administer transportation, cafeteria services, and other on‑site benefits ensuring quality and accuracy. Prepare, analyze, and monitor HR metrics including turnover, absenteeism, overtime, and headcount. Ensure strict compliance with labor regulations and internal controls across all HR processes.

Required Profile

Education: Bachelor’s degree in Human Resources Management, Business Administration, Organizational Psychology, or Engineering/IT (preferred for Workday/SAP experience).

Languages: Fluent English (essential for oral and written communication).

Systems: Workday and / or SAP

What you Have

Employee service excellence

Clear and empathetic communication

Critical thinking and problem solving

Process orientation and attention to detail

Confidentiality and ethics

Organization and follow‑up

Collaboration and teamwork

Technical Knowledge

Solid understanding of Mexican labor law.

HR administrative processes: hires, terminations, changes.

Payroll incident management.

Attendance control and benefits administration.

HR metrics and reporting (turnover, absenteeism, O/T).

Additional Information

Location: Reynosa, Tamaulipas facility.

Work Model: On-site, five days per week.

Final details:

Caterpillar's Code of Conduct states that we will select, and place employees based on their qualifications for the job to be performed, without regard to race, religion, national origin, color, gender, gender identity, sexual orientation, age, or disability. In this company we do not request pregnancy tests or HIV tests as requirements for entry, permanence, or promotion in employment.

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social media.

#LI

Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

Not ready to apply? Join our Talent Community.