Aston Carter is conducting a confidential search on behalf of a global leader in the consumer goods industry to identify a Benefits Administrator with experience supporting HR systems and benefits operations across the U.S. and Canada. This role is critical in ensuring seamless benefits delivery, compliance, and data integrity across multiple platforms and vendors.

Description

The Benefits Administrator will support the technical and operational administration of employee benefit programs across the U.S. and Canada. This role works closely with the benefits strategy team, payroll, and external vendors including Fidelity (third-party benefits administrator) and carriers. The administrator ensures accurate data exchange, compliance, and a seamless employee experience. Strong organizational, analytical, and communication skills are essential.

Key Responsibilities

· Coordinate transfer of eligibility and demographic data to Fidelity and carriers for plan administration and premium billing.

· Review and approve plan rules, rates, and eligibility logic in collaboration with internal stakeholders and Fidelity.

· Support Open Enrollment preparation and execution, including plan updates, communication review, testing, and carrier coordination.

· Ensure compliance with applicable U.S. and Canadian regulations (e.g., ACA, COBRA, ERISA, provincial standards).

· Monitor and validate monthly billing reports from Fidelity and carriers; prepare documentation for Finance to process payments.

· Maintain benefits documentation and standard operating procedures (SOPs).

· Respond to escalated employee inquiries and coordinate resolution with Fidelity and carriers.

· Support COBRA, direct billing, EOI, and QMCSO processes as defined by plan rules.

· Coordinate with HRIS and Payroll teams to ensure accurate data feeds and payroll deduction processing.

· Assist with compliance reporting including ACA filings, W-2 cost reporting, and Canadian year-end reporting (e.g., T4A).

· Support Canadian benefits administration including provincial compliance, bilingual communications, and coordination with Canadian carriers.

· Participate in knowledge transfer activities and onboarding of new team members, including documentation and training support.

Qualifications:

- 5–7 years of experience in benefits administration, including U.S. and/or Canadian populations.

- Experience managing benefits in an outsourced environment with third-party administrators (e.g., Fidelity).

- Strong understanding of U.S. regulations (ACA, COBRA, ERISA) and Canadian provincial requirements.

- Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).

- Strong organizational and project management skills.

- Excellent communication and interpersonal skills in English (Spanish and/or French a plus).

- Attention to detail and analytical capabilities

Pay and Benefits

The pay range for this position is $90.00 - $110.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Sep 30, 2025.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.