Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$68,640 - $102,960 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Human Resources

Job Description:

Department Overview:

The L&D Project Manager is responsible for leading the end-to-end planning and execution of low-to-medium complexity L&D projects which entail design, development, and delivery of internal or outsourced enterprise-wide and business-specific solutions. The successful candidate will effectively leverage project management methodologies, processes, and tools & technologies to establish clarity of vision and a detailed execution plan throughout each project life cycle. The day to day could entail the following:

Understand and follow L&D processes to implement learning solutions in various formats including but not limited to in-person or virtual Instructor-led training (ILT), eLearning, webinars, self-directed learner pathways, and workshopsLead the end-to-end planning and execution of low-to-medium complexity L&D projects, leveraging key project management tools to ensure projects are delivered on time, within scope, and on budget  Support the vendor engagement and onboarding process when third-party learning solutions are within scopeBuild relationships and maintain regular communications with internal and external stakeholdersReport on project progress and actively manage/resolve risks and issuesConduct project retrospectives and act on lessons learned for continuous improvement

The HR Specialist provides specialized analysis, consultative service and advice for own area of expertise, and develops, designs and, delivers HR solutions to enable businesses to achieve their goals and objectives.

Depth & Scope:

Highly seasoned professional role requiring substantial knowledge/expertise in a complex field and knowledge of broader related areas Integrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholdersIntegrates the broader organizational context into advice and solutions within own areaUnderstands the industry, competition and the factors that differentiate the organizationActs as a subject matter expert within their own area of specialty

Education & Experience:

Undergraduate degree 5+ years of relevant experienceExcellent written and verbal communication skillsAdvanced MS Office knowledge, particularly Word, Excel and PowerPointStrong analytical and research abilities including data analysis methods and reporting techniquesStrong understanding of risk management environment, standards and regulationsKnowledge of project/program management, planning and implementationAbility to influence without authorityAbility to exercise sound judgement in making decisionsAbility to work collaboratively and build relationshipsAbility to handle confidential information with discretion

(Preferred Qualifications):

5 years of experience in project management, preferably in a learning or adult training environmentThorough understanding of project management frameworks and methodologiesPMP certification is preferredAgile and/or Scrum certification is an assetDemonstrated knowledge in adult learning principlesProven track record of delivering results and commitment to operational and service excellenceStrong client focus with ability to listen and quickly learn about various clientsAbility to prioritize and manage multiple projects concurrently with changing business priorities in a fast-paced environmentAbility to manage multiple stakeholders and build relationships effectively, leveraging sound communication, negotiation, consensus-building and influencing skillsSolutions-focused, "can-do" attitude to foster positive team morale and high engagementUnderstanding of how to translate business needs into requirements for learning solutions in collaboration with L&D partnersStrong critical thinking, analytical, and problem-solving skillsHighly adaptable and flexible with ability to take initiative in a dynamic work environmentProficiency in MS Office suite, especially MS ProjectCompetency in team meeting facilitation in virtual environments leveraging collaboration tools such as MS Teams and WebexExperience with LMS and LXP is a bonusExperience with eLearning tools and standards (e.g., SCORM, xAPI, HTML 5) and development software (e.g., Articulate Storyline/Rice) is a nice to have

Customer Accountabilities:

Provides specialized HR related advice/support to management/leadership and respective teams for area(s) of specialization with industry, external and internal, enterprise and business awareness; understands trends, identifies issues and opportunities and provides recommended actionProvides subject matter expertise and/or input to projects/initiatives as a representative for area of specialization, and where necessary participates in identifying, designing and testing HR solutions and supporting implementation activitiesMaintains awareness of changing legal/regulatory requirements and practices within the industry and consults with policy/process owners within HR to ensure complianceManages stakeholder relationships to develop and deliver integrated solutionsContributes to ongoing enhancement of functional initiatives, processes and protocolsManages the integrated implementation of HR policies/processes/procedures/changes across multiple functional areasConducts regular, ongoing analysis, evaluation/assessment and review of HR policies and processesLeads the development, implementation and understanding of training material, reports, presentations and procedures for new policies and/or processes

Shareholder Accountabilities:

Adheres to enterprise frameworks or methodologies that relate to activities for own business areaConsistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriateParticipates in cross-functional/enterprise initiatives as a subject matter expert helping to identify risk/provide guidance for complex situationsConducts internal and external research projects; supports the development/delivery of presentations/ communications to management or broader audienceSupports ongoing relationship with partners selected to administer plans and programs on behalf of the BankMonitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities existsIndependently conducts meaningful data analysis using results to draw conclusions, make recommendations and assess the effectiveness of programs/practicesIdentifies issues, trends and gaps, and initiates investigations within defined parametersKeeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impactsProtects the interests of the organization – identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessaryMaintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business unitKeeps current on emerging trends/developments and grows knowledge of the business, related tools and techniquesParticipates in personal performance management and development activities, including cross training within own teamKeeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activitiesContributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriateContributes to a fair, positive and equitable environment that supports a diverse workforceActs as a brand ambassador for the business area/function and the bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

Domestic Travel – OccasionalInternational Travel – NeverPerforming sedentary work – ContinuousPerforming multiple tasks – ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds – OccasionalSitting – ContinuousStanding – OccasionalWalking – OccasionalMoving safely in confined spaces – OccasionalLifting/Carrying (under 25 lbs.) – OccasionalLifting/Carrying (over 25 lbs.) – NeverSquatting – OccasionalBending – OccasionalKneeling – NeverCrawling – NeverClimbing – NeverReaching overhead – NeverReaching forward – OccasionalPushing – NeverPulling – NeverTwisting – NeverConcentrating for long periods of time – ContinuousApplying common sense to deal with problems involving standardized situations – ContinuousReading, writing and comprehending instructions – ContinuousAdding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.