SEMINOLE CASINO HOTEL IMMOKALEE
Hiring smiling faces and happy personalities! Only a 30-minute drive from Daniels & SR 82, a 25-minute drive from LaBelle, or a 40-minute drive from I-75 and Immokalee Rd. At Seminole Immokalee Casino and Hotel, we have 3 restaurants, 4 bars, 24/7 hours, no last call, the party never stops!
*All employees eat free on shift in our dining room!
*Weekly pay, bonus eligibility, and the best benefit package in SWFL!
*Advancement and training opportunities galore, where 1 out of every 12 employees are promoted each year!
Seminole Hard Rock has been selected by Deloitte Private and The Wall Street Journal as a 2025 U.S. Best Managed Company Gold Standard Winner. The program honors and recognizes outstanding private companies around the globe and the achievements of their management teams on an annual basis.
In 2021, Seminole Hard Rock became the first privately-owned gaming company to earn the designation of a U.S. Best Managed Company. Gold Standard winners are reserved for those who have won the distinction for four or more consecutive years.
We believe in making “More in Paradise” for our guests that travel to us from all over the world. Come see why our team members stay for 7 years on average, experience our family environment, and positive and fun work culture! “Feel the Vibe” is one of our core values; does your current job offer all this and more?! With casinos and hotels in over 70 countries, this is your foot in the door to the Seminole Hard Rock family of companies, transfer anywhere in the world, Get In and Get Moving!
OUR COMMITMENT TO SERVICE:
We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.
ResponsibilitiesJOB SUMMARY:
Under the direction of the Team Member Relations Manager, the Team Member Relations Specialist provides expert consultation and professional advice to members of management, assistance to hourly Team Members and is involved in a variety of positive Team Member initiatives. This is a mid-level, exempt position.
ESSENTIAL JOB FUNCTIONS:
* Provides direction, coaching, and advising to management in interpreting and communicating Seminole Gaming’s Employee Relations (ER) policies, procedures and practices as they relate to resolving Team Member issues. Must be able to speak confidently to upper management and corporate HR.
* Maintain a working knowledge of industry best practices and be knowledgeable of changing laws pertaining to Human Resources.
* Communicates daily and weekly terminations with appropriate departments and processes in Infinium/iSeries
* Partners with other HR professionals to develop high performance work teams.
* Conducts Team Member related investigations, especially highly sensitive issues of sexual harassment and discrimination.
* Prepares annual reviews and 60/90 reviews
* Coordinates Team Member assistant programs, Sunshine fund, food drive and Adopt A Family.
* Conducts termination meetings for Supervisor level Team Members and below.
* Plans and executes a variety of Team Member events.
* Act as the Employer Representative for all Unemployment Appeals.
* Prepare for and participate in Team Member Board of Reviews.
* Assists in the design and coordination of Team Member programs designed to improve or maintain morale and engagement.
* Assist in the preparation of the Employee Relations budget on an annual basis.
* Participate on corporate and business task teams as dictated by business needs.
* Assists in the coordination of the philanthropic efforts and events for Team Members.
* Maintains a clean, safe, hazard-free work environment within area of responsibility.
* Maintain a high level of confidentiality.
* Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures.
* Other assignments as directed.
Qualifications
The Team Member Relations Specialist must be outgoing, with strong communications skills and interpersonal skills. The Team Member Relations Specialist must be able to think outside of the box and have strong problem solving skills, understanding no two situations are exactly alike. Must be results driven and provide a high quality of work. This is a high-pressure environment, which can be stressful for some and viewed as demanding to most. Must be able to prioritize workload and multi-task assignments when facing a deadline. Must have Microsoft Office experience, specifically Outlook, Word and Excel.
* Two years of Team Member Relations experience preferred.
* Bachelors/Associates Degree in HR or related discipline preferred.
* PHR/SPHR Certification preferred.
* Experience in casino and/or hotel environment preferred.
The Employee Relations Specialist may be required to work evenings, weekends and holidays as business demands dictate.
WORK ENVIRONMENT
While performing the duties of this job, team member is regularly required to stand, walk, and demonstrate high-mobility for a majority of the shift.Will also regularly: speak and listen to internal and external customer directions or orders in an atmosphere of varying background noise; transit across surfaces that may alternate between carpeted and hard surfaces; walk through slippery surfaces and/or sloping floors or stairs; use hands to finger, handle or feel small objects such paper or cloth; and reach with hands and arms overhead and from side to side.Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception. Will often transit between brightly lit and dimly lit areas, including flashing lights and computer or TV screens.Position requires bending, lifting and carrying supplies and equipment up to 20 pounds, will be required to use, push and pull wheeled hand-carts or other equipment weighing in excess of 100 lbs.Will regularly bend, stoop, kneel, and twist at the waist. May occasionally be exposed to bodily fluids, pet or service animals, and strong odors.Will regularly be exposed to tobacco and other second hand smoke.May occasionally use de-escalation techniques to resolve customer conflict.Will be required to assist in customer evacuation in case of emergency.
CLOSING
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
Credit CheckCriminal Background CheckDrug Screen
DISCLAIMER
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
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