Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

As part of Mondelēz International Digital Services, this role will focus on Key Account Management, ensuring smooth running HR Operations within the Commercial and Global Functions across UK&I, as well as collaborating with the broader People Team. The location of the role will be in the Shared Service Centre in Bucharest, Romania.

How you will contribute

Coach and guide People Managers and Employees to use and benefit from self-service tools and processes (where appropriate).  Where more complex queries require local support, explain people practices, processes & policies to People Managers.Apply understanding of the business reality and the external labor market/context to local people practices and Business Units initiatives - Supporting HR team in deployment of local activation of global initiatives in connection with culture, learning and engagement. e.g engagement survey.Support implementation of local Business Unit projects or initiatives, Proactive ‘issue identification/escalation point of contact’ .Work closely with HR Operations Advisors from different HR workstreams to help with prioritization based on Business Unit needs.Drive continuous improvement (CI) and process efficiency to improve Employee experience.Support the Business Unit Reviews in service of Business Unit challenges/escalations.Prepare the regular People Manager Newsletter, gathering insights.Deliver people practices in line with all UKI legal/regulatory frameworks.View data, use dashboards & reports in Workday e.g self-service and SLA Dashboards, showing metrics and data to support efficiency and effectiveness of people-related transactions.Act as point of escalation for other HR Advisors when needed.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

​Fluent in English - both written and verbalPeople Processes and HR Systems including Workday, Service Now.Participation as a support or lead for medium or large size HR projects.Turning data into actionable insights.Independent problem-solving skills.Coaching, motivating, and training others - including HR Operations Team members.

Desirable:

Experience working with a Commercial or Global function and/ or within a UK or Ireland Business Unit.Knowledge of UK specific People Policies and Procedures inc. Employee Relations related.

What you need to know about this position:

Core hours of work required for this role will be 12.00 – 6.00pm EEST (10-4pm GMT).

No Relocation support available

Business Unit Summary

At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.We have a rich portfolio of strong brands globally and locally including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Service Operations (Delivery)

Global Business Services