URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands.
With stores in more than 10 European countries and a strong e-commerce presence, we’re driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do.
This role sits in URBN, our shared service function within the HR & Talent Department. URBN supports and works across all business areas across our brands Urban Outfitters, Anthropologie & Free People.
The ideal candidate will already be working at Senior HR Advisor or HR Business Partner level ideally with a logistics, manufacturing or retail background. Personality and approach will be as important as your experience. You need to be resilient, driven and have a strong ability to multi-task and be focused on continuous improvement and achieving results. Building strong relationships with our leaders and employees will be critical to the success of this role.
This is a critical member of this high performing and very credible team working closely to execute projects for Urban Outfitters, Anthropologie, Free People in Europe, predominantly for the EU Fulfilment Centre currently based in Peterborough, UK but with scope to travel to other EU countries, particularly the Netherlands.
What You'll Be Doing
General
Collaborate with managers, employees and the wider HR team to provide expert advice on HR policies, procedures, and people mattersMonitor turnover, promotion and development at all levels Develop and monitor strategies that will maximise employee engagement and motivation at all levelsBuild credible relationships with the PFC teams, in particular the senior stakeholders, to support them in delivering the business’s people strategyDevelop and lead initiatives that boost employee engagement and maintain a positive, inclusive environment. You’ll run surveys, analyse feedback, and work with leadership to bring our team’s ideas to life.Own & drive internal comms, making sure our employees are always in the loop. Whether it’s company news, HR updates, or new initiatives, you’ll ensure that everyone gets the message. Proactively drive exciting HR initiatives through the HR Roadmap to keep us ahead of the curve—whether it’s improving employee engagement, diversity, or talent retention strategiesAnalyse HR data, such as the Engagement Survey and exit interviews to effectively identify trends and make recommendations for change initiatives to drive retentionWith support from the wider HR team, management of all KPI's including LTO, Absence and PerformanceEnsure all Head Office teams are effectively inducting all new starters and acting on feedbackSupport implementation of new HR Systems and processes, ensuring continuous improvementManagement of the HR Advisor/HR Co-Ordinator
Employee Relations/Employment Law
Proactively manage and provide guidance for a variety of ER cases, ensuring a best practice approach and adherence to legislation and policiesProactively identify performance issues with line managers and recommend the best practice approach, providing support as appropriateResponsible for the creation, updating and implementation of all policies and procedures, ensuring they reflect the commercial needs of the business and are legally compliantEnsure URBN is compliant with all UK employment law and proactively seek updates.Support the HR Advisor/HR Co-Ordinator on managing parental leave across all employeesAdvise on procedure and assist managers in dealing with employees with long term absence, including any home visits, wellbeing check ins and welfare meetingsWith guidance from the Head of HR, support leadership with any change management initiatives
Learning and Development
Colloborate with L&D team to create a strong relationship, sharing internal feedback and training needs Support the L&D team with delivering ad-hoc training sessions where needs have been assessed through training needs analysisSupport the Performance Management cycle including meeting requirements and timescales for objective setting, mid/end of year reviewsDrive and continually improve the appraisal processSupport line managers to develop knowledge and good performance management practice and further embed the Performance Management processesProactively drive and implement employee succession and development with Talent Mapping Succession Plans
Reward/ Compensation and Benefits
Understand and be knowledgeable on reward and benefits across the UKTake the lead on researching and building new reward ideasComprehensive knowledge of the pay and benefits structures internally with relevant external/competitor intelligenceWhat You'll Need Proven experience in a HR Advisory role at a Senior level, ideally within a logistics, manufacturing or retail environmentIn-depth knowledge of UK employment legislationAbility to combine a creative, innovative approach with commercial ideasSelf-motivated and able to take initiative Ability to build strong, credible relationships quickly and to be trusted at all levelsStrong persuading and influencing skills and ability to give feedback to all levels of employees/managersResults driven and delivery focused, with a high level of integrityStrong communicator with an approachable styleOrganised and able to multitask with an eye for detailAbility to work under pressure in a fast-paced environmentGood problem-solving skillsStrong team playerProject management skillsGood business acumen/commercial awarenessClear and concise communication skills The Perks
Work-life balance:Early finish Fridays throughout the summer monthsHybrid working 3 days in the office each weekIdeally full time but open to discussion on working hours/pattern for the right candidateWellbeing:Employees Assistance program to support mental, physical and financial healthFully equipped free on-site gym and discount on external gym membershipsPrivate Medical InsuranceWagestream financial supportEmployee Discount:Up to 40% off at all URBN Brands (Urban Outfitters, Anthropologie, Free People and more!)Community:One paid day to either volunteer or fundraise for a charity of your choiceTravel:Cycle to work schemeContinued Development:We offer structured support within the business alongside continued learning and development
#LI-GH1 #URBN
Equal Opportunity StatementURBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs. Options ApplyApplyShareSubmit a ReferralRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Not finding the perfect fit?
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