Job Description

As an HR Business Partner at the COS Buying Office, you’ll be at the forefront of shaping a people-first culture that empowers creativity and drives performance. In this pivotal role, you’ll lead the implementation of impactful people strategies and initiatives that align with our broader vision.

Acting as a trusted advisor to our leaders, you’ll provide expert advice and guidance operationally to ensure the HR practices not only support business goals but also inspire growth, collaboration, and innovation across the team. This is your opportunity to make a meaningful difference—where people and purpose come together.

Our Buying Office is the creative heart of our brand, bringing together over 150 talented professionals across buying, design, pattern making, production, and controlling. Together, this dynamic team are responsible for shaping our entire collection—from the first spark of an idea to the final products available to the customer.

It’s a place where creativity meets strategy, where every detail matters, and where your work directly influences what our customers wear and love. If you're passionate about fashion, innovation, and collaboration, this is where your ideas can truly come to life.

In this role, you'll enjoy some flexibility to work remotely on certain tasks. However, given the high level of cross-department collaboration, you'll primarily spend your time in our fantastic office.

What you will do:

Collaborate and support our leaders by leading the way on workforce planning, staffing priorities, talent needs analysis, and succession planning.Foster a high-performing, growth-oriented organizational culture aligned with strategic objectives.Shape employee relations and identify risks in fast-moving or crisis situations, making people-first decisions.Monitor HR metrics (staff turnover, illness rate, onboarding/training time, quality, and costs) and ensure quality feedback processes.Ensure colleagues receive quality performance reviews and that training and development needs are met.Partner, coach, guide and train to influence performance and provide strong leadership.proactively addressing employee enquiries, concerns, and relations matters.Advocate for our values, uphold policies, encourage an inclusive culture, and act as a neutral escalation point for colleague grievances.

Qualifications

Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement, and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act. 

What you need to succeed:

We welcome candidates from a variety of backgrounds; however, we are especially interested in those that have:

Strong leadership and management skills to foster a high-performing culture.Experience and expertise in shaping employee relations and resolving conflicts.Experienced in workforce planning and talent needs analysis.Experience in monitoring and analysing HR metrics.Ability to conduct and guide to ensure quality performance reviews and identify training needs.Excellent verbal and written communication skills.Knowledgeable of labour laws and ability to uphold company policies.Experience in Training and delivering training programs.

Additional Information

This is a full time permanent contract.

Benefits

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to this UK based colleagues also receive

Up to 25 days holidayAnnual health checksPension schemeDiscounts on various activities and financial/lifestyle products via our benefits hubCycle to work schemeDiscounted gym membershipEmployee assistance via retail trust  Private health & dental care

Inclusion & Diversity  

At COS we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.   

Company Description 
COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The creative soul of the brand is fuelled by a deep connection to modern culture, dynamic global cities and compelling fashion movements. With an emphasis on expert craftsmanship, innovation and materiality, collections are created with a mindful approach, seamlessly blending contemporary and timeless. Learn more about COS here.

In this role, you'll enjoy some flexibility to work remotely on certain tasks. However, given the high level of cross-department collaboration, you'll primarily spend your time in our fantastic London office.

Ready to apply? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email.