Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Come build the future with us! The HR Assistant is a hands-on role that provides Human Resources support to our Fulfilment Centre associates. The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement. This position will be based at our BWU1 Site, located in Moorebank NSW, reporting to the Human Resources Manager working Sunday to Wednesday 7:30am to 5:00pm Key job responsibilities · Support employees across a broad range of human resources, benefits, and payroll topics · Manage cases, projects, and partner relationships with varying degrees of complexity · Ensure that employee documentation is complete and accurate · Act as a Subject-Matter Expert for customers, escalates as appropriate · Provide training and guidance on policies, processes, and systems to customers and team members · Create and distribute standard communications · Audit and analyse key findings · Lead process improvement initiatives · Develop suggestions for improvements to maximise value of resources · Adhere to strict confidentiality standards Basic Qualifications - 6+ months of human resources experience - 6+ months of customer service experience - 6+ months of Microsoft Office products and applications experience - High school or equivalent diploma Preferred Qualifications - Degree in HR or a related field (completed or in progress) - High-volume administration experience (including systems/database administration) - Experience of working with hourly paid employees - Knowledge of basic employment law and HR / Payroll practices Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.