Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the La Quinta Resort and Club can mean for you! 

What you will have an opportunity to do:

Provide organization, instruction and guidance to members of the Housekeeping staff. Ensure completion of daily objectives while maintaining Hilton's Brand Standards of cleanliness and guest satisfaction. 

45 % Distribute/delegate room and cleaning assignments to Housekeeping team members. 
25 % Interview, Select and train Housekeeping team members in proper work procedures and techniques. 
15 % Supervise and Monitor work performance of team members by conducting room inspections. Provide coaching and counseling of team members and conduct performance reviews when needed. 
10 % Plan and conduct staff meetings to ensure open communication amongst team members. 
Attend various operational related meetings to obtain and disseminate pertinent information. 
Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is 
essential to the successful performance of this position. 
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to 
reflect the business needs of the hotel. 
 
SUPPORTIVE FUNCTIONS 
In addition to performance of the essential functions, this position may be required to perform a combination of 
the following supportive functions, with the percentage of time performing each function to be solely determined 
by the supervisor based upon the particular requirements of the company. 
• Assist room attendants and housepersons in securing all supplies and tools necessary for the 
completion of daily tasks. 
• Plan and implement hotel-wide changes such as as those affecting amenity set-ups or communication 
pieces. 
• Monitor proper use and compliance with hazardous chemicals and the Hazcom program. 
• Expedite all requests by guests. 
• Other duties as requested. 
PHYSICAL REQUIREMENTS: 
Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; 
Constant – 6-8 hours 
Physical Activity Frequency
Sitting Rare 
Walking, climbing stairs Frequent 
Crouching/Bending/Stooping Frequent 
Reaching Occassional 
Grasping Occassional 
Pushing/Pulling Rare 
Near Vision Constant 
Far Vision Constant 
Hearing Constant 
Talking Constant 
Smell Constant 
Lifting/Carrying(# lbs) Occassional (25lbs) 
 Travel Rare 

OTHER DUTIES 
Assimilate into The Hilton Family PRIDE/CARE culture through understanding, supporting and participating in 
all elements of PRIDE/CARE. Demonstrate working knowledge of the service standards.
SAFETY REQUIREMENTS 
OSHA laws require the use of the following Personal Protecticve Equipment (PPE) when performing work duties 
that have the potential of risk to your health or safety: 
! None 
!
Team members will be trained in the proper use and care of assigned PPE. The hotel provides the required 
PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, 
to your Manager. 

ORGANIZATIONAL RELATIONSHIPS 
Positions directly reporting to this position (titles): 
Floor Supervisor 
Room Attendant 
Houseperson 
Shampoo Attendant 

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY 
The individual must possess the following knowledge, skills and abilities and be able to explain and 
demonstrate that he or she can perform the essential functions of the job, with or without reasonable 
accommodation. 
! Ability to organize and prioritize work in order to meet deadlines. 
! Ability to exercise independent judgement. 
! Ability to communicate effectively and pleasantly in English with guests and staff as is necessary to 
effectively run the department and service customer needs. 
! Abiltiy to read and write basic English in order to complete necessary reports and understand 
instructions/information. 

QUALIFICATION STANDARDS 

EDUCATION 
At least 2 year college (associate) degree preferred 

EXPERIENCE
Minimum of two years su[pervisory and/or management expeience in Hotel industry preferred. Housekeeping 
department experience highly desireable. 
LICENSES OR CERTIFICATES 
 
GROOMING
All team members must maintain a neat, clean and well-groomed appearance (specific standards available). 
OTHER
Bi-lingual language ability (English/Spanish) preferred. 

What are we looking for?

Compensation:

$70,000

-

$75,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.