Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Welcome to Boston Marriott Newton, a premier property within the Pyramid Global Hospitality portfolio. Located along the scenic banks of the Charles River in Newton, Massachusetts, our hotel features 430 well-appointed guest rooms and an expansive 34,090 sq ft of versatile meeting space, offering a dynamic work environment that combines comfort with functionality. At Boston Marriott Newton, we are dedicated to providing exceptional service and fostering a supportive work culture that prioritizes growth and development. Our team members have the opportunity to thrive in a collaborative atmosphere, working alongside professionals who share a commitment to excellence. We offer a variety of roles across departments such as guest services, food and beverage, housekeeping, sales and marketing, and more. Joining our team means becoming part of a community that values teamwork, professionalism, and a passion for delivering outstanding experiences. With comprehensive training programs and a focus on personal development, we equip our employees with the tools they need to succeed. If you are driven and enthusiastic about hospitality, we invite you to explore the rewarding career opportunities at Boston Marriott Newton. Start your journey with us today. Overview We're looking for a dedicated, hard-working Houseperson who will be responsible for assisting room attendants and responding to guest calls. Must have excellent customer service skills. Embrace your role as the guardian of cleanliness and orderliness throughout the hotel premises. Work closely with the housekeeping team to ensure all guest rooms, public areas, and back-of-house spaces are spick and span. Master the art of maintaining a pristine environment by swiftly and efficiently responding to cleaning requests, whether it's providing extra towels, delivering amenities, or replenishing supplies. Take pride in making beds with precision, ensuring they are inviting and oh-so-comfortable for our guests. Embark on an adventurous journey around the hotel, collecting and delivering items to guest rooms, including luggage, laundry, and any other special requests. Be the friendly face our guests encounter by offering assistance, directions, and a warm smile whenever you cross paths. Keep an eagle eye on any maintenance or repair needs, promptly reporting them to the appropriate department to ensure a seamless guest experience. Qualifications An infectious upbeat personality that radiates positivity and a genuine desire to make our guests' stay unforgettable. A passion for cleanliness and an eye for detail that can spot a speck of dust from a mile away. An energetic and agile nature, capable of keeping up with the fast-paced demands of a bustling hotel environment. Excellent communication skills to interact with guests and colleagues, both verbally and non-verbally (a smile can speak volumes!). Strong organizational skills to prioritize tasks and meet deadlines without breaking a sweat. A team player mentality, willing to lend a hand whenever and wherever needed. Physical fitness to handle the physical demands of the job, including bending, lifting, and carrying heavy items. Prior experience in housekeeping or a similar role is a plus, but a passion for creating a welcoming environment is even more important.