Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: • Full Time employees have access to Medical and Dental insurance to fit your needs • Pyramid Global Learning (You can grow both personally and professionally through on-line webinars and self-study courses) • 401K match (Let us help you build your financial future) • Companywide Hotel Room Discounts (Who doesn’t love to get away) • Paid Time Off • Employee Assistance Program (We are here to support you) • Employee family events (bring the kids!) • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few • Many more, please inquire for more details Westin Tampa Bay is a AAA Four Diamond hotel and boasts a beautiful location on the water with magnificent bay views and amenities. We are located just three miles from Tampa International Airport with easy access to popular attractions and the Westshore business district. Overview We're looking for a dedicated, hard-working Houseperson who will be responsible for assisting room attendants and responding to guest calls. Must have excellent customer service skills. Primary Responsabilities Cleans and prepares property and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Associates will be required to perform any other job-related duties assigned by their supervisor. Essential Job Function To know and carry out policies and procedures as set forth by Marriott. To effectively communicate within the Housekeeping Department. Always be in proper uniform and comply with grooming standards. Maintain complete knowledge of equipment and facilities. Collects and removes trash from all areas of the resort and places in designated area. Retrieves items from shelves and storerooms, sets up storerooms with supplies, constantly maintaining in a clean and orderly fashion to enhance efficiency and ease of overall department performance. Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, outside buildings often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times. Use cleaning chemicals according to OSHA regulations and hotel requirements. Adhere to all Health Department, sanitation and safety regulations. Sweep, mop and/or shampoo all floor areas (linoleum, tile, carpet, etc.) with proper equipment to remove dirt and soiled areas. Dusts and polishes furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs. Strips bed of all linen checking bedspread, blankets and bed pads for cleanliness, replacing if soiled. Lifts mattresses to check for soil between mattresses and under bed. Vacuums public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and the hard to reach areas. Inspects all door and window locks to ensure they are in workingorder and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees. Inspects all public area equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution. Able to exert physical effort in transporting linen and supplies to guest room floors from laundry and housekeeping. Cleans patio/balcony areas by sweeping or hosing the floor and wiping down all furniture and fixtures, picking up garbage and cleaning patio/balcony doors and windows. Cleaning exterior of building with water hose and pressure washer as required Perform deep cleaning in meeting space, sleeping rooms and public areas including carpet and upholstery cleaning. Follows all driving and safety procedures when utilizing golf carts and transporting linen, trash, etc. Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property. Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel. Maintain production quotas. Performs other duties as assigned, requested or deemed necessary by management. Qualifications General Skills/Qualifications Ability to communicate in English. Maintains a friendly, cheerful and courteous demeanor at all times. Maintain schedule availability to provide the best assistance to the job related responsibilities to include but not limited to weekends, holidays, and extended days. Must be a service minded individual with a positive attitude who truly enjoys helping others. Must be quick on their feet and adept at handling stressful situations seamlessly. Be safety and security conscious. Must be able to stand / walk for extended periods of time. Move, lift, carry, push, pull, and place objects weighing less/more than 50 pounds without assistance utilizing proper safety techniques. Reach overhead and below the knees, including bending, twisting, pulling, and stooping.