Housekeeping Supervisor (Local Hire)
kempinski
Housekeeping Supervisor (Local Hire)
DescriptionThe incumbent in this position is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas in order to ensure the highest standards of cleanliness. They assist the Assistants Executive Housekeepers and the Executive Housekeepers in the planning of the department.\n
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Key Responsibilities\nDirect the work assignments of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service.\nCheck Public Areas / Floors to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurnished as required.. If assigned on Floors, check rooms and particularly those assigned to V.I.P., V.V.I.P and known repeated guests receive special attention to ensure they meet the hotel standards.\nCoordinate with the other sections of the Housekeeping Department and the other Departments on all relevant matters that affect the physical appearance of the hotel and room status, keep them informed and follow up on outstanding issues. It may be the confirmation of room status to the repair work to be done.\nWhen needed, assist the Assistant Executive Housekeepers in the recruitment, management of performance, identification of training need, development of training plan and implementation of training.\nConduct monthly training sessions with existing employees in order to meet the identified training needs.\nSchedule routine inspection by supervisors, of all housekeeping areas including occupied and non-occupied rooms.\nControl usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipment and tools.\nAssist the Assistant Executive Housekeepers in the monitoring of housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures, and Health and Safety for employee and guests. \n
Skills, Knowledge & Expertise
\nHND in Hospitality Management or related field\n2 to 3 years experience in a supervisory position in housekeeping department Preferably in a 5-star hotel.\nKnowledge and Skills on Cleaning techniques\nKnowledge on cleaning products, equipment and machine\nKnowledge on housekeeping procedures and standards\nAbility to build teamwork and develop others\nProblem solving and decision making\nAbility to Motivate others\nExcellent oral and written skills\nKnowledge of Opera PMS\nMicrosoft Office Applications(Excel,Word & PowerPoint)\n
To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:
\n\nPeople Oriented\nPassionate for European luxury\nEntrepreneurial\nStraightforward\nBuilding Teamwork\nDeveloping others\nMotivating others\nPlanning and organizing\nProblem solving and decision making\n\n
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Application Deadline: 22 February 2026
Department: Rooms Division, Front Office & Guest Services
Employment Type: Fixed Term - Full Time
Location: Ghana - Accra
DescriptionThe incumbent in this position is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas in order to ensure the highest standards of cleanliness. They assist the Assistants Executive Housekeepers and the Executive Housekeepers in the planning of the department.\n
\n
Key Responsibilities\nDirect the work assignments of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service.\nCheck Public Areas / Floors to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurnished as required.. If assigned on Floors, check rooms and particularly those assigned to V.I.P., V.V.I.P and known repeated guests receive special attention to ensure they meet the hotel standards.\nCoordinate with the other sections of the Housekeeping Department and the other Departments on all relevant matters that affect the physical appearance of the hotel and room status, keep them informed and follow up on outstanding issues. It may be the confirmation of room status to the repair work to be done.\nWhen needed, assist the Assistant Executive Housekeepers in the recruitment, management of performance, identification of training need, development of training plan and implementation of training.\nConduct monthly training sessions with existing employees in order to meet the identified training needs.\nSchedule routine inspection by supervisors, of all housekeeping areas including occupied and non-occupied rooms.\nControl usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipment and tools.\nAssist the Assistant Executive Housekeepers in the monitoring of housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures, and Health and Safety for employee and guests. \n
Skills, Knowledge & Expertise
\nHND in Hospitality Management or related field\n2 to 3 years experience in a supervisory position in housekeeping department Preferably in a 5-star hotel.\nKnowledge and Skills on Cleaning techniques\nKnowledge on cleaning products, equipment and machine\nKnowledge on housekeeping procedures and standards\nAbility to build teamwork and develop others\nProblem solving and decision making\nAbility to Motivate others\nExcellent oral and written skills\nKnowledge of Opera PMS\nMicrosoft Office Applications(Excel,Word & PowerPoint)\n
To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:
\n\nPeople Oriented\nPassionate for European luxury\nEntrepreneurial\nStraightforward\nBuilding Teamwork\nDeveloping others\nMotivating others\nPlanning and organizing\nProblem solving and decision making\n\n
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