Housekeeping Supervisor 2026 Summer Seasonal Lodging Description Our Company There’s no organization quite like the Theodore Roosevelt Medora Foundation (TRMF). We’re a premiere tourism operation—and we’re a 501c(3) non-profit. We welcome hundreds of thousands of guests to an exciting, diverse lineup of entertainment, historical, and educational attractions—and we work tirelessly to connect people to Medora for positive life changing experiences. TRMF was established in 1986—but our story begins before that. In 1962, nationally renowned businessman Harold Schafer took an interest in a historic old town named Medora. He loved its history, its striking location, and its potential to inspire others. So he began revitalizing the old town: he restored a historic hotel, brought the Medora Musical to town, and so much more. It was 1986 when the Schafer family, with Harold ready to retire from business, donated all they’d created in Medora to establish the non-profit Theodore Roosevelt Medora Foundation. In the years since, we’ve grown from a staff of a handful of folks to more than 90 full-time employees, with hundreds more seasonal workers and over 650 volunteers. We’ve awarded hundreds of thousands of dollars’ worth of scholarships to our staff. The Medora Musical has earned the attention of The New York Times. And we’ve earned a reputation as the #1 tourism and hospitality provider in North Dakota. We are a team of people who draw inspiration from Medora. We deeply respect this place, and the people we meet here. We deliver excellence in hospitality. We work with creativity and integrity. We’re a family that values family. We are the Theodore Roosevelt Medora Foundation. Summary/Objective The Housekeeping Supervisor will have the responsibility to train, schedule, supervise and assist housekeeping crews to ensure clean rooms are available on time. Positively motivate housekeeping crews; address complaints and resolve problems to have positive outcomes. Duties/Responsibilities Plan and prepare employee schedule Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy Check inventory of cleaning cart and adds any necessary supplies Remove soiled linens, towel, bedspreads, and blankets from each assigned room and provide fresh replacements. Ensure soiled linens are sent to laundry Clean and disinfect bathroom and kitchenette or coffee preparation areas Wipe surfaces, clean mirrors, vacuum floor and remove trash from rooms Check and restock complementary food, beverages, and toiletries in rooms Notify maintenance department of needed maintenance or repairs Monitor staff to ensure proper cleaning and organization of housekeeping cart and to ensure carts are stored in designated areas Ensure staff productivity standards are maintained Train employees on safety standards and enforce those standards consistently. Identify employees engaging in unsafe behaviors and retrain such employees appropriately. Complete accident investigations and take steps to prevent future accidents. Follow up with injured employees. Assist manager with evaluating employee performance and recommend personnel action such as promotion, transfer or dismissal Promote teamwork and employee morale Drive company vehicle to other lodging properties and central supply location within Medora, North Dakota Lift up to 40 lbs. while moving supply boxes from pallets to lodging locations and moving other large items Locations of responsibility may include: Rough Riders Hotel Badlands Motel Elkhorn Quarters Ferris Hall Employee Housing Participate in workplace safety meetings. Promote sales of events and services by providing all guests with enthusiastic and accurate information for these offerings. Interact and maintain positive relationships with guests, co-workers, and management consistent with TRMF values. Perform other related duties as required. Supervisory Responsibilities The position leads the housekeeping teams. Requirements Required Skills/Abilities Must possess housekeeping experience in a resort/hospitality environment HS diploma or GED and one year of experience as a housekeeper or occupation in housekeeping. Must possess six months of housekeeping supervisory or equivalent supervisory experience Must possess experience using Microsoft Office or lodging software Must be able to obtain North Dakota Driver’s License Must be able to drive company vehicle Must be able to stand and walk for prolonged periods and frequently pull, push, and bend Must be able to lift, carry or otherwise move up to 40 lbs. at times Must work a rotation of seven-day workweek during tourist season, which generally spans June through September Required Education and Experience Must give exceptional service to all guests. Must be able to troubleshoot and create solutions if needed. Must be able to work independently and in pairs. Must be able to take directions. Must be physically able to lift 25-pound bags of laundry. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to; to talk or hear, walk, and stand. The employee frequently is required to push, pull, and bend and have repetitive use of hands/arms. Must be able to lift and carry up to 25 pounds at times. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus to determine accuracy, neatness and thoroughness of work assigned and determine safety of workplace surroundings. Must be able to work long hours and available for evenings, weekends, holidays as required. AAP/EEO Statement It is the policy of TRMF to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, TRMF will provide reasonable accommodations for qualified individuals with disabilities. Our Location: TRMF is located in the heart of the Badlands: Medora, North Dakota. It’s situated near the border separating North Dakota and Montana, along Interstate 94. Medora is the basecamp to Theodore Roosevelt National Park: 110 square miles of rugged beauty. You’re never more than a few minutes away from a night under the stars or a bike ride along the thrilling Maah Daah Hey Trail. In Medora, beauty and adventure abound. Our central hub of operations, the Life Skills Center, is a state-of-the-art campus, purpose-built for the glory of work and the joy of living. It features a dining room, a fitness center, as well as spaces for music, studying, learning, prayer, reflection, and socializing—all designed with our employees in mind. Why Apply? You have a passion for exploring beautiful places and meeting people from around the world. Competitive wages with great opportunities for overtime work Affordable company provided housing on-site Employee meals provided at low cost in employee dining room Explore Medora and its attractions free or at discounted costs. Including the Medora Musical, Bully Pulpit Golf Course, Trail Rides, Mini Golf, Retail Shops and more! Apply online and learn more about our organization: https://foundation.medora.com/employment/ Salary Description $16.08 per hour