Hilton Orlando Buena Vista Palace is looking to welcome a Housekeeping Manager to join the team! 

This 1000+ room property is connected by pedestrian skybridge to Disney Springs® and offers luxury suites and amenities for magical vacations! Our 10+ team members report to the Director of Housekeeping.

The ideal candidate holds at least 1+ years experience in a housekeeping supervisory role within hotels at a similar sized property. Bilingual in English and Spanish highly preferred. Ability to work the required shifts. 

Shift Pattern: Full availability 3:30PM-12AM (Weekdays, weekends, holiday as needed) 

 

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Access to pay when you need it through DailyPayMedical Insurance Coverage – for you and your familyMental health resources including Employee Assistance ProgramBest-in-Class Paid Time Off (PTO)Go Hilton travel program: 100 nights of discounted travelParental leave to support new parentsDebt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*401K plan and company match to help save for your retirementHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discountCareer growth and developmentTeam Member Resource GroupsRecognition and rewards programs

Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

This person would be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Performing the following tasks to the highest standards:

Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference roomsEnsure rooms are clean and available to guests in a timely and efficient mannerManage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitationAssist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and rewardOversee and conduct room inspectionsRecruit, interview and train team members

What are we looking for?
 

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline

 

In addition, we look for the demonstration of the following key attributes:

QualityProductivityDependabilityCustomer FocusAdaptability

 

What will it be like to work for Hilton?
 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!