Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

Wayfinder Newport is more than just a boutique hotel — it’s a labor of love created by a collective of local chefs, bartenders, artists, designers, and entrepreneurs who proudly call Newport, Rhode Island home. Driven by a shared vision, we set out to reimagine the classic Newport hotel experience with something vibrant, creative, and deeply rooted in the community.   Our property features 187 thoughtfully designed rooms, including 30 spacious deluxe suites, a full-service restaurant, and 2,600 square feet of versatile event space. At Wayfinder Newport, we’re committed to being the best employer in the area. What makes us different? It starts with our people-first culture, comprehensive benefits — including 401(k) with company match — and rewarding bonus programs. We're seeking individuals who are genuinely passionate about hospitality and guest service. Our core values center on personal growth, a strong sense of community, and supporting each other’s success. Every team member plays a vital role in creating the exceptional, memorable experiences our guests return for. We’re building more than a hotel — we’re building a destination. One that people are excited to visit, not just pass through. Discover what a career with Pyramid Global at Wayfinder Newport can mean for you. Join our team and help us shape the future of hospitality in Newport.

What you will have an opportunity to do:

The cleanliness of a hotel is a key factor in guest satisfaction, repeat business, and positive recommendations. As a result, the Housekeeping Manager plays a critical leadership role in maintaining the highest standards of cleanliness and presentation throughout the hotel.

We are seeking an experienced, passionate, and detail-oriented leader to manage and inspire our Housekeeping team. The ideal candidate is committed to excellence, leads by example, and ensures guest rooms and public areas are prepared with care, consistency, and efficiency to create an exceptional guest experience.

The Housekeeping Manager is truly the “Heart of the House,” overseeing daily operations, supporting team members, and ensuring that quality standards are met at all times. A strong housekeeping leadership team can elevate a guest’s stay from good to outstanding.

If you are ready to take the next step in your hospitality career, where you can Be the Difference in both our guests’ experiences and your own professional journey — Pyramid Global Hospitality invites you to apply.

Your Role:

Lead and supervise housekeepers and housepersons, including scheduling, training, and daily task assignments.Coordinate room status and housekeeping updates with the Front Desk via the property management system.Inspect guest rooms, public areas, linen closets, and storage areas to ensure cleanliness, organization, and quality standards.Address guest concerns related to housekeeping services and manage lost-and-found procedures.Monitor and maintain inventory of linens, supplies, and keys; place orders as needed.Report maintenance and repair needs to the appropriate departments.Ensure staffing levels match hotel occupancy and operational demands.Conduct pre-shift meetings, provide ongoing coaching, and deliver performance feedback to staff.Assist with room cleaning and laundry operations when necessary.Maintain effective communication with other hotel departments to ensure smooth operations.Oversee all supervisory responsibilities for hourly Housekeeping employees, including hiring, training, scheduling, performance evaluations, discipline, and issue resolution in line with company policies and applicable laws.

Qualifications:

Minimum of three years in housekeeping supervisory role.College degree preferred.Ability to communicate clearly and professionally with guests, supervisors, and fellow employees.Ability to work in a fast-paced settingStrong leadership with a hands-on, people-first approachAbility to analyze routine data and make sound judgments related to inspections, cleaning standards, and staff supervision.Ability to push, pull, and lift up to 50 pounds.Frequent use of hands, arms, and fingers.Requires walking, standing, sitting, crouching, and kneeling.Flexibility with schedule based on the business needs.

What are we looking for?

Compensation:

$57,000.00

-

$60,000.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.