Provide courteous, professional, efficient, and flexible service at all times, following Park Hyatt Dubai Standards of PerformanceHave full working knowledge and capability to supervise, correct, and demonstrate all duties and tasks in the assigned Place of Work to the standard setBe entirely flexible and adapt to rotate within the different sub-departments of the Food Beverage Division or any other Department of the hotel as assignedBe fully conversant with all services and facilities offered by the hotelPerform opening and closing procedures established for the Place of Work as assignedHave thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food Beverage combinations and upsell alternativesEnsure that the Place of Work and surrounding area is kept clean and organized at all timesMonitor operating supplies and reduce spoilage and wastageHandle guest enquiries either by telephone or in person in a courteous and efficient manner, report guest complaints or problems to supervisors if no immediate solution can be found, and assure follow-up with guestsMake table reservations and thereby effectively control and maximize the flow of guestsAssist in the operation and service as requiredEstablish rapport with guests, providing guest recognition and good customer relationshipsMaintain and update the restaurant guest history recordsMaintain a legible and up-to-date reservation bookType and coordinate the printing of all restaurant menus for the OutletFully support the Departmental Trainers function in the Department assignedProject at all times a positive and motivated attitude and exercise self-controlHave a complete understanding of the Income Audit Section in the Operations Manual and Policies ProceduresProvide courteous, professional, efficient, and flexible service at all times, following Park Hyatt Dubai Standards of PerformanceHave full working knowledge and capability to supervise, correct, and demonstrate all duties and tasks in the assigned Place of Work to the standard setBe entirely flexible and adapt to rotate within the different sub-departments of the Food Beverage Division or any other Department of the hotel as assignedBe fully conversant with all services and facilities offered by the hotelPerform opening and closing procedures established for the Place of Work as assignedHave thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food Beverage combinations and upsell alternativesEnsure that the Place of Work and surrounding area is kept clean and organized at all timesMonitor operating supplies and reduce spoilage and wastageHandle guest enquiries either by telephone or in person in a courteous and efficient manner, report guest complaints or problems to supervisors if no immediate solution can be found, and assure follow-up with guestsMake table reservations and thereby effectively control and maximize the flow of guestsAssist in the operation and service as requiredEstablish rapport with guests, providing guest recognition and good customer relationshipsMaintain and update the restaurant guest history recordsMaintain a legible and up-to-date reservation bookType and coordinate the printing of all restaurant menus for the OutletFully support the Departmental Trainers function in the Department assignedProject at all times a positive and motivated attitude and exercise self-controlHave a complete understanding of the Income Audit Section in the Operations Manual and Policies ProceduresHigh school diploma or equivalent; hospitality or tourism-related certification/diploma preferredFormal training in customer service, food beverage, or hospitality management is an advantagePrevious experience (1–2 years) in a luxury hotel, fine dining restaurant, or upscale hospitality environmentStrong communication skills in English; additional languages are highly valued in international 5-star settings

Knowledge of reservation systems, point-of-sale (POS) software, and basic computer skills

High school diploma or equivalent; hospitality or tourism-related certification/diploma preferredFormal training in customer service, food beverage, or hospitality management is an advantagePrevious experience (1–2 years) in a luxury hotel, fine dining restaurant, or upscale hospitality environmentStrong communication skills in English; additional languages are highly valued in international 5-star settings

Knowledge of reservation systems, point-of-sale (POS) software, and basic computer skills