**Overview** **Expand Access. Build Partnerships. Ensure Operational Excellence in Home Health.** At Heartland Home Health, a Gentiva company, we believe every role plays a vital part in helping patients receive compassionate, personalized care—especially the ones that keep everything running smoothly. We’re looking for a Home Health Office Coordinator to support our branch operations, manage key documentation workflows, and ensure our team stays efficient, compliant, and focused on delivering excellent care. **What You’ll Do as a Home Health Office Coordinator:** + Report directly to the Administrator or Executive Director to support the branch’s day-to-day non-clinical operations. + Maintain accurate and timely medical records, including obtaining missing documentation and signatures from physicians and care providers. + Coordinate with clinical staff to support timely admissions and ensure chart completeness. + Participate in the branch’s Quality Assessment and Performance Improvement (QAPI) program. + Manage the appropriate release of information from Home Health to outside entities in compliance with regulations. + Assist with general office administration including filing, scheduling, phones, documentation management, and communication support. + Perform a variety of tasks that may change based on branch census or leadership needs. + Operate standard office equipment, including computers, fax machines, copiers, and communication tools. **About You** **Qualifications – What You’ll Bring:** + High school diploma required + Strong organization, documentation, and time management skills + Ability to switch tasks efficiently and maintain professionalism under pressure + Clear and professional oral and written communication skills + Maturity, reliability, and a team-oriented mindset when interacting with coworkers, leadership, and field staff + Comfort using standard office software and systems + Reliable transportation required for occasional work-related travel **Preferred Experience (Not Required):** + 3+ years of experience in the healthcare industry, especially with medical records or clinical support + Experience in home health, hospice, or healthcare compliance + Knowledge of HIPAA regulations and EMR systems + Familiarity with scheduling, insurance verification, or patient intake workflows **We Offer** **Benefits for All Associates (Full-Time, Part-Time & Per Diem):** + Competitive Pay + 401(k) with Company Match + Career Advancement Opportunities + National & Local Recognition Programs + Teammate Assistance Fund **Additional Full-Time Benefits:** + Medical, Dental, Vision Insurance + Mileage Reimbursement or Fleet Vehicle Program + Generous Paid Time Off + 7 Paid Holidays + Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) + Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) + Free Continuing Education Units (CEUs) + Company-paid Life & Long-Term Disability Insurance + Voluntary Benefits (Pet, Critical Illness, Accident, LTC) **Ready to Be the Backbone of a Compassionate Care Team?** Apply now to join our Home Health Office Operations Team and help ensure the care we deliver is always accurate, timely, and impactful. **Legalese** + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace ReqID: 2026-133538 Category: Branch Admin and Clerical Position Type: Full-Time Company: Heartland Home Health