**ABOUT EVERNORTH:** Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. **Section 2: Position Overview** Provide a concise summary of the position, its purpose, and its importance within the company. **Section 1: Job Title** Clearly state the position’s title to convey the role and level of responsibility. **Backend Developer** **– Enterprise Knowledge Management** **Career Architecture Title:** HIH – Data Engineering Senior Analyst **Position Overview** The **Backend Developer** is responsible for designing and maintaining server-side services and APIs that support Knowledge Management tools, content delivery, and data flows. This role includes ownership of backend data table development and ensures data integrity and scalability across applications and reporting layers. Enterprise Knowledge Management (EKM) owns the knowledge management platform known as KnowledgeXchange. This platform is used by various lines of business throughout Cigna and Evernorth. The platform is powered by Salesforce Knowledge, Coveo AI search, and Cigna’s GenAI Platform. Our mission is to revolutionize the way we solve issues by improving the findability and usability of knowledge through a knowledge-sharing community for the benefit of those we serve, while normalizing and modernizing the technology that enables knowledge capture, structure, reuse, improvement, and delivery. The EKM Data Analytics team is responsible for managing, enhancing, and supporting the data warehouse, the data pipelines, dashboards and reports related to the utilization of KnowledgeXchange. **Section 3: Responsibilities** Clearly outline the primary duties and tasks associated with the role. Use action verbs (i.e., lead, drive, analyze, assess, research, etc.) to convey expectations. **Responsibilities** < >Design and build backend services and RESTful APIs that ensure secure, reliable access to Knowledge Management content and metadata.Develop and maintain backend data tables and views that serve as the foundation for application logic and Tableau reporting.Ensure high standards of data accuracy and completeness across all backend systems and outputs.Integrate backend services with enterprise systems such as Salesforce, content platforms, and reporting tools.Collaborate with data engineers, product owners, and Tableau developers to support end-to-end data solutions.Implement logging, error handling, authentication, and monitoring aligned with enterprise security standards.Optimize backend performance and ensure scalability to support growing usage and data volumes.Write and maintain unit and integration test to ensure code reliability and consistent behavior.Use Git and CI/CD pipelines to manage deployments and enforce code quality standards.Maintain clear technical documentation for services, endpoints, data structures, and integration workflows.Participate in incident response, troubleshooting, and continuous improvement of backend systems.Collaborate with data engineers to enforce access, retention, and data protection controls. **Section 4: Qualifications** Specify the skills, experience, and education required for the role. Differentiate between the “must-haves” and “nice-to-haves”. **Required skills** : List the specific skills required for the job, including technical, leadership skills, and any industry-specific skills. **Required Experience** : Clearly state any mandatory requirements, such as formal education, certifications, licenses, or specific years of experience. **Desired Experience** : List any “nice-to-have” experience, including industry experience, exposure to specific technologies, certifications, etc. **Required Skills** < >Strong SQL skills and experience creating and maintaining backend data tables for reporting and application use. Understanding of API design, performance tuning, authentication, and security best practices.Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.Excellent analytical, problem-solving, and cross-functional collaboration skills.3-5 years of total experience3+ years of experience in backend or full-stack development with a strong backend focus.Experience with Databricks for data processing, transformation, and orchestration within cloud-based data environments.Experience integrating with enterprise tools such as SalesforceFamiliarity with database platforms like Snowflake and SQL Server. **Required Education** < >Bachelor’s or Master's degree in relevant discipline or equivalent experience required **Desired Experience and Skills** < >Experience working in Agile environment; familiarity with Agile tools like Jira.Knowledge of knowledge management concepts, platforms, and key performance indicators. These two sections will be “standardized” in the JD template and made not editable. **Location & Hours of Work** < >Full-time position, working 40 hours per week. Expected overlap with US hours as appropriatePrimarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH) **Equal Opportunity Statement** _Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations._ **About Evernorth Health Services** Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.