**ABOUT EVERNORTH:** Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable, and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. **Position Overview** The **Senior QA Analyst** will be responsible for ensuring the quality and reliability of software applications through comprehensive testing strategies. This role requires strong expertise in QA methodologies, automation frameworks, and a basic understanding of AI concepts. **Responsibilities** + Develop and execute **test plans, test cases, and automation scripts** for web applications. + Leverage **AI knowledge** to support modern QA practices and process improvements. + Ensure compliance with **SDLC best practices** . + Perform **functional, regression, integration, and automation testing** . + Collaborate with development and business teams for **defect triage and root cause analysis** . + Maintain **traceability** between requirements and test cases. + Drive **test automation** using tools like **Playwright, Selenium, or similar frameworks** . + Contribute to **continuous improvement** of QA processes and tools. **Qualifications** + Strong understanding of **SDLC** , **STLC** , and **Agile methodologies** . + Hands-on experience with **test automation frameworks** (Playwright, Selenium, Cypress). + Basic knowledge of **AI concepts** and their relevance in QA. + Familiarity with **ServiceNow** platform. + Proficiency in **API testing** (Postman, REST, SOAP). + Excellent analytical, problem-solving, and communication skills. **Required Experience & Education:** + Bachelor's degree equivalent in Computer Science, equivalent preferred. + **3-5 years** of experience in QA and software testing. + Exposure to CI/CD pipelines (Azure DevOps, Jenkins) is a plus. **Equal Opportunity Statement** _Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations_ **About Evernorth Health Services** Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.