ABOUT EVERNORTH: 

Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable, and simple health care,
we solve the problems others don’t, won’t or can’t. 

Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.

We are always looking upward. And that starts with finding the right talent to help us get there.

The Agile Product Owner Advisor to create an environment where the teams can deliver high quality, valuable software with a “one team” approach.  The advisor will typically focus on upholding the values of Scrum, facilitating meetings and discussions, and removing blockers, so that team can focus on product delivery.

The Agile Product Owner Advisor Serves as the “servant leader” of the Scrum team by removing impediments and helping the team remain successful and on schedule. Must have a sufficient understanding of technology to lead team members and help them overcome their development roadblocks. Must also understand business strategy and objectives and be able to ensure that development work is prioritized by business value and results align with objectives. Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives. Use deep professional knowledge and acumen to advise functional leaders

Responsibilities

Facilitate all Agile ceremonies including Daily Stand ups, Sprint Planning, Refinement, Reviews, and Retrospectives.

Facilitates product backlog grooming sessions, ensuring the highest impact work is delivered soonest. Responsible for maintaining product technical roadmap and advocating prioritization at the right time for non-functional work.

Remove delivery impediments, manage risks and dependencies, and shield the team from distractions.

Track team performance metrics (velocity, burn down, cycle time) to drive efficiency and quality.

Proactive and takes an active role in understanding the business case, why a change is being requested and learning the desired future state.

Focused on continuous learning, adopting probe and learn approach for self-learning

Leverages knowledge of the product’s value stream and system interactions to identify when new features or product changes are needed to achieve business value.

Has a sound understanding of breaking down a problem/ ask to requirements.

Understands the aspects of well-rounded requirements (functional/ non-functional)

Communicates stakeholder goals and expected outcomes to the engineering/ Solution Architect/ Principal engineering team and writes definition-of-ready user stories, incorporating architectural changes recommended by engineering.

Adept at building relationship with business, technology partners to establish a circle of trust with stakeholders.

Has overall ownership of a defined capability or technical product area, including product value, cost of ownership, health and non-functional requirements (reliability, scalability, usability, security, performance, etc.).

Cultivates trusted relationships with Business/BAT and Technology partners to foster teamwork and a shared understanding of the product vision, goals and priorities.

Leads sprint planning, story refinement , feature elaboration sessions with business and technology stakeholders.

Actively participates in planning sessions that form cohesive, iterative plans and ensure the team’s work creates the iterative value (e.g. supports the completion of MVPs/Epics in concert with other teams).

Proactively resolve upstream dependencies and resolve conflict effectively across teams.
Participates in team standups, and retrospectives, facilitates dialog with stakeholders during sprint reviews/product demos.

Identifies, monitors and communicates technical product health metrics and KPIs and advocates for product improvements with Business/Technology partners.

Manages allocation of team capacity to ensure appropriate levels are utilized for product health improvements and reduction of technical debt (e.g. integration and deployment of tooling, test automation, etc.)

Leverages agility tools (e.g., Jira) and implements strategies to optimize team performance and achieve overall department objectives (e.g., manage story aging, manage WIP, epic size/throughput, etc.).

As a member of the team, drives complex projects from an end to end perspective, understanding the business logic end to end and helping orchestrate requirements with all cross functional dependency teams.

Ability to be succinct and crisp in representing stories, risks and updates. Ability to provide program updates to Sr leaders at various level as required by project/ program.

Detail oriented and possesses excellent task management, documentation skills 

Qualifications

Required Skills:

Agile experience required preferably Agile SAFe certified.

JIRA/Jira Align

Excellent Verbal and Written Communication skills

Ability to navigate difficult discussions using data as evidence for best next steps and resolution.

Ability to build strong relationships with stakeholders, execution team and peers.

Required Experience & Education: 

3-5 years of experience in software development or maintenance

College degree (Bachelor) in related technical/business areas or equivalent work experience.

Demonstrate ability to perform root cause analysis and suggest rectification options.

Strong verbal and written communication skills – Should be able to provide technical and functional impact summary of the managed incidents

Development/ Design experience preferred

Previous Product Management experience driving complex business products required.

Certification in Product Management preferred; not mandatory.

Proven track record of excellent communication and stakeholders

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.