Helpdesk Personnel Job ID 248726 Posted 26-Dec-2025 Role type Full-time Areas of Interest Facilities Management, Property Management Location(s) Chennai - Tamil Nadu - India **Key Responsibilities:** + Provide first-level technical support to end-users via phone, email, or in-person. + Troubleshoot and resolve hardware, software, and network-related issues. + Log and track all support requests in the ticketing system. + Escalate unresolved issues to the appropriate technical team. + Assist in installing and configuring computer systems and applications. + Maintain documentation of issues and solutions for future reference. + Ensure timely resolution of queries to meet SLA requirements. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)