Helpdesk (Facilities) Operator - Subic Job ID 243366 Posted 21-Oct-2025 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management Location(s) Subic - Zambales - Philippines **About the Role:** As a CBRE Helpdesk, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete. **What You’ll Do:** + Work with landlords, tenants, and service providers to make sure they implement and recognize all procedures, policies, and reporting formats. + Acknowledge all client inquiries and collect work orders. + Collect information reports to find out performance and progress status. + File work orders, proposals, department files, and other paperwork submitted by vendors. + Monitor activities that happen outside the building, such as proper waste disposal and recycling. + Follow instructions, short correspondence, and memos and ask clarifying questions. + Respond to common inquiries or complaints from clients, co-workers, and supervisors. + Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. + Impact through clearly defined duties, methods, and tasks are described in detail. + Deliver own output by following defined procedures and processes under close supervision and guidance. **What You’ll Need:** + High School Diploma or GED with up to 2 years of job-related experience. + Ability to follow basic work routines and standards in the application of work. + Communication skills to exchange straightforward information. + Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Strong organizational skills with an inquisitive mindset. + Amenable for 6 days, shifting schedule + **Site location: Redondo Peninsula, Sitio Agusuhin Brgy. Subic Zambales, Philippines (Shuttle service going to the job site will be provided)** CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)