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Job Description:

Job Summary  
 

UPS Healthcare is looking for a QA Specialist to join our team for the ongoing support and maintenance of the Quality Management System within the Healthcare distribution center located in Burlington, Ontario. As a QA Specialist, you will ensure that our quality processes are maintained through the implementation of procedures, training, and regular inspections, acting in compliance to drug, medical device, and local regulations. 

Job Type: Full-Time / Permanent 

Workdays: Monday to Friday (must be able to work ALL 5 days of the week)      

Shift Hours:  9:00 AM – 5:30 PM (must be able to work a minimum of 40 hrs. per week).     

Shift Duration: 8 hours a day (requires flexibility with Start and Finish time).     

Work Location: 4071 NORTH SERVICE ROAD BURLINGTON, ON L7L 4X6 Canada.

Pay Rate: $26.30 per hour

Responsibilities:  

Ensures all staff are trained in their respective job functions, including GMP.  

Write and revise Standard Operating Procedures as required.  

Conducts regular inspections of the facility and recordkeeping, including summarization and reporting of findings. Coordinate or assist with corrective actions and preventative measures.  

Communicates with clients and provides information during external audits  

Liaises with Health Canada officials during regulatory audits.  

Provides feedback and assistance to Customer/Client QA related questions and concerns.  

Monitors the processes and systems within the Department to ensure regulatory compliance and effective operation.  

Investigates discrepancies and problems and advises the appropriate individuals of the findings.  

Assists in the development of pro-active strategies as a preemptive measure against potential future problems with systems or processes.  

Completes deviation reports and change control requests and provide necessary follow-up.  

Performs maintenance, support, and continuous improvements of Quality Systems.  

QPIC designation duties.  
  

Qualifications:  

Pharmaceutical, healthcare or food industry experience - Preferred  

Quality Assurance experience - Preferred  

Bachelor’s Degree in Science related field (or internationally comparable degree) required - Preferred  

QPIC/AQPIC designation - Preferred  

Additional Information:

The last day to apply for this position is February 6th, 2026 (11:59 PM EST) 

Applications must include an updated resume.

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.