Healthcare Customer Service Internship **Medline Industries** 1 Positions ID: job requisition id R Posted On 01/28/2026 **Job Overview** **Job Summary** With more than 50+ years of consecutive growth, we’ve created a dynamic workplace where over 36,000 employees worldwide are empowered to grow and add to our entrepreneurial culture. To support our continued growth, we’re looking to add new talent, like you, to our team! Our people are genuine, creative, and proactive problem solvers who have access to leadership for rapid alignment to make decisions driven by what’s right for our customers. A Medline Customer Service Internship offers you real-world, hands-on experience where you can make a true impact. This program is designed to equip you with World Class Customer Service skills while obtaining valuable insights into Medline’s business operations. In addition to a typical Medline workday, the summer includes enriching activities, such as social and networking events, leadership presentations, plus much more. The tangible skillset you’ll build while doing meaningful work will set you apart from your peers. This internship is available to rising seniors in undergraduate programs. Created for personal and professional development, our summer program runs for ten weeks from early June through mid-August. A Customer Service -Intern at Medline will work closely with the Sales Service Division team members and will be exposed to multiple areas of the business, including sales, product support, quality assurance and operations. **Job Description** **The responsibilities of the position include:** + Shadowing experienced customer service professionals and learn World Class Service techniques + Mentoring and networking opportunities with leadership + Assisting hospitals, clinics, and end users with placing, tracking, and maintenance of orders, providing product information, checking inventory status, and more. + Responding to routine and some non-routine, more complex customer service inquiries and problems via telephone. + Reviewing customer's service needs and referring to other service departments for follow-up as needed. **Qualifications:** + Junior standing with 3.0 minimum GPA preferred + Ability to travel for job shadowing or mentorship programs (within state and out of state) + Active interest in the Healthcare industry preferred + Excellent organizational, planning, communication and follow-up skills required + Must have a bias toward action, quality service and be results oriented + Proficient with Microsoft Office Suite including Excel, PowerPoint and Outlook + Ability to work a hybrid office schedule (some days worked at home) + Unrestricted permanent US work authorization Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $14.50 - $21.00 Hourly The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here (https://digital.alight.com/medline) . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here (https://www.medline.com/about-us/belonging/) . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Primary Contact 1769616639587 Tia Zelek , Phone Phone Phone Fax tazelek@medline.com Email False False False **Job Details** Categories Customer Service Location Dubuque, IA Shift First Shift Job Type Employee Full/Part Full Time Pay/Salary $14.50 - $21.00 Hourly **Qualifications** Education Some College Company ID 1150 Job REQ # job requisition id R2518031 \# Positions 1 Start Date 20260128 End Date 20260601 Featured Job TH Ad TH Comments **Similar Jobs** Service Supervisor Cottingham & Butler/ SISCO Customer Service/Sales Representative Express Employment Professionals Ecommerce Customer Service Lead Sedona Staffing Services Customer Service Lead Express Employment Professionals Customer Service Representative Cottingham & Butler/ SISCO Seasonal Client Service Representative Cottingham & Butler/ SISCO Service Representative (Call Center) Express Employment Professionals Service Representative - Licensed Cottingham & Butler/ SISCO 3rd Shift Customer Service -Peosta Kwik Stop Client Service Representative Cottingham & Butler/ SISCO **Share this Job** Medline Industries **About the Company** Medline's Dubuque office serves as the primary contact center for the Northfield, Illinois based company. Opened 20 years ago with a staff of just 25, Medline Dubuque is currently home to over 500 employees, and we anticipate this growth to continue. Medline has a family environment, where work is made FUN and people are RARE. We have an extraordinary team and are looking for exceptional people to join us! For more information on Medline Industries, Inc., feel free to check out our website at www.medline.com.