Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care. 

By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

📍 Onsite | Front Desk Role
🕒 Schedule: 

Monday–Friday: 8:00 AM–4:30 PM

Tuesdays: 8:30 AM–5:00 PM

🚨 Priority: ASAP

Position Overview

We are seeking a Health Information Specialist to support front desk operations and Release of Information (ROI) services at a single onsite healthcare location. This is a patient-facing role that plays a critical part in ensuring timely, accurate, and compliant handling of medical record requests.

This position is ideal for someone who enjoys working directly with patients, is detail-oriented, and is looking for long-term growth opportunities within a healthcare organization.

💼 Key Responsibilities

Responsibilities include, but are not limited to:

Serve as the front desk point of contact for patient walk-ins requesting medical records or releases

Provide phone support to patients, providers, and authorized requestors

Process Release of Information (ROI) requests accurately and timely

Fax, scan, and manage incoming and outgoing medical record requests

Burn medical images to CDs and share images electronically as required

Support client relationship management through professional communication

Assist with reporting and administrative duties such as data entry and email

Ensure compliance with HIPAA, privacy regulations, and facility policies

🎓 Training & Onboarding

VROI training provided

On-the-job, onsite training during the first 30 days

⭐ Qualifications & Skills

Strong customer service and communication skills

Comfortable working in a patient-facing, front desk environment

Detail-oriented with the ability to manage confidential information

Reliable, punctual, and professional

Ability to multitask and work independently

🎓 Education Requirement

High School Diploma or GED required

💰 Benefits & Growth Opportunities

Full-time benefits, including:

Medical, dental, and vision coverage

401(k) retirement plan

Tuition reimbursement

Paid Time Off, including major holidays

In-person role with opportunities for growth and advancement within the company

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. 

The estimated base pay range per hour for this role is:

$15.68 - $19.15 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. 

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.

For more information about how we collect and use your data, please review our Privacy Policy.