London, GBR
1 day ago
Head of Strategy & Operations
Description AWS is seeking a talented Head of Sales Strategy & Operations to lead the growing, fast-paced team, based in London. This is a unique opportunity to play a key role in the exciting space of Amazon Web Services. We're looking for a detailed, motivated, and structured profile to partner with the Regional Managing Director and sales leadership teams to define, land and execute against our strategic priorities for the business. This senior leader will develop new strategies, set the direction for the team and influence a broad range of stakeholder teams. This is a high visibility leadership role that will be responsible for defining and setting the strategic vision and operational roadmap and will be a thought leader, sought after for key functional and business decisions. The successful candidate has a proven work ethic to deliver desired results, outstanding communication skills, and drives towards simple, scalable solutions to solve challenging and complex problems. You should be passionate about developing insights, setting high standards, providing information that enables dynamic decision-making using cutting edge technology. Your deep analytic skills, strong business judgement, and focus on our core operational inputs will make you a critical partner to sales, as you help them prioritize initiatives, identify gaps in process and performance, and remove barriers to execution. You should be excited about working with data, be driven to dive deep, and passionate about collaborating to create, develop and maintain the go-to-market strategies across the region. AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Key job responsibilities What you will do: • Lead a team of Sales Operations Managers and analysts to Develop key sales support systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market segment development objectives • Partner closely with the Managing Director to set ambitious yet achievable goals for the sales organization, then put a framework in place to report, analyze and measure progress against them. • Develop relationships and work with sales, partner, sales operations, and other stakeholders to create and refine the tools and processes needed to drive strategic programs across both areas. • Lead the local planning process and run the operational cadence of activities, such as Quarterly and Monthly business reviews, Segmentation, Territory/Account Planning, Operational Planning and Offsite strategy workshops. • Shape the strategy to align each plan with the core mission, providing executive sponsorship to program-manage the end to end delivery of the initiatives, in coordination with Partner, Marketing, Finance, Solutions Architects and Sales teams. This includes the creation of metrics, processes and mechanisms. • Support the evolution, integration, and implementation of sales systems and processes to meet the rapid growth of the business and it's revenue attainment and market segment development objectives. • Provide insights via external market segment research and deep dive including the in country macro-economic issues and opportunities. Evaluate and research various data sets to provide deep insights and recommendations and prepare ad hoc analysis as needed. Provide actionable intelligence with existing metrics or identify, develop and propose new metrics. • Lead compensation, quota planning, headcount, new market segments planning and execution of related initiatives. • Manage the development of continuously-evolving forecast models and methodologies, owning the quantitative analysis of the performance of our sales team, to improve Sales Excellence and productivity. About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications • Bachelor’s degree or equivalent experience • Extensive professional work experience in sales operations and strategy, financial planning and reporting, business analysis, business intelligence • Experience leading planning and analysis for large organizations • Experience gathering business requirements and developing scorecards and dashboards to surface meaningful KPIs and actionable intelligence to senior leaders • Excellent English language skills Preferred Qualifications • Experience leading cross-functional teams • Experience driving data-driven recommendations and suggestions • Experience extrapolating trends from large disjointed data sets • Possess the ability to think strategically about business challenges and execute at a tactical level • Strong ability to multi-task and prioritize • Ability to hire and develop high performing teams • Excellent interpersonal skills, with the ability to clearly communicate strategies and Excellent planning, presentation and organization skills Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy\_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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