**The Opportunity** This position exists to operationally address risk when technology is used, deployed, and changed as well as to ensure technology survivability when critical business processes are supported by technology. Lastly, to ensure that value is reaped in optimizing and managing the total cost of ownership and usage of technology. The success of the role is measured by the continuous improvement in technology risk posture and value derived from ownership. **Position Responsibilities:** + Lead technology delivery governance as a CIO-aspirant operator: set the delivery cadence, decision forums, and accountability across apps, cloud, infra, and vendors to ensure predictable outcomes, faster time-to-value, and fewer delivery surprises. + Drive value management and benefits realization: translate business priorities into measurable technology outcomes (revenue enablement, cycle-time reduction, resilience uplift), track benefits vs plan, and intervene early when delivery drifts. + Own IT financial stewardship with FinOps rigor: manage cloud/software/project spend through unit economics (cost per app/user/transaction), improve forecasting accuracy, and deliver sustained run-rate optimization (rightsizing, commitments, license rationalization, demand management). + Shape run-vs-change investment trade-offs for leadership: build BAU + governance budgets anchored to service criticality, product roadmaps, and tech-debt risk; quantify “cost of delay” and “cost of risk” to support CIO/ExCo decisions. + Run Change Approval Board (CAB) as a throughput + stability engine: increase release frequency while reducing change failure rate by enforcing engineering readiness (test evidence, rollback, SLO impact, dependency checks) and eliminating non-value bureaucracy. **Required Qualifications:** + University degree (with at least 10-15 years working experience) + Experience in IT Finance accounting e.g., budgeting, capitalization, accrual, payments tracking, reporting, licensing, and subscriptions. + Experience with IT Procurement process like quotation, cost negotiation, contract drafting and review, and payments. + Familiar with IT Security related processes. + Familiar with IT Strategy planning and adherence to KPI as well as negotiation of targets. + Proven leadership skills. **Preferred Qualifications:** + Experience with Change Request management, ITIL certifications will be helpful. + Experience in IT Disaster Recovery will be advantageous. + Experience with being IT audited by both internal and external auditors. Exposure to COBIT framework will be advantageous. **_When you join our team:_** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido