Head of Distribution

About the role
Purpose of the Role
The Head of Distribution is responsible for developing, managing, and optimizing the company’s distribution network to drive profitable growth, market penetration, and sustainable performance. The role ensures strong relationships with intermediaries and partners while aligning distribution strategy with the company’s commercial and risk objectives.

Key Responsibilities
Distribution Strategy & Growth
• Define and execute the distribution strategy in line with company objectives, with a strong focus on profitable growth.
• Identify and prioritize high-value channels, partners, and customer segments.
• Drive penetration in targeted markets while maintaining underwriting and pricing discipline.
• Channel & Partner Management
• Manage and develop relationships with brokers, agents, and other distribution partners.
• Set clear performance expectations and monitor productivity, quality, and profitability.
• Lead negotiations and commercial agreements with key partners.
• Sales Performance & Execution
• Translate strategic objectives into actionable sales plans and targets.
• Monitor KPIs including production, loss ratios, retention, and profitability.
• Implement corrective actions where performance or quality deviates from targets.

Leadership & Team Management
• Lead, coach, and develop the distribution team to ensure high performance and accountability.
• Foster a performance-driven culture with clear ownership and decision-making.
• Ensure alignment and collaboration with underwriting, pricing, claims, and operations.

Market & Competitive Insight
• Monitor market trends, competitor activity, and regulatory developments.
• Adapt distribution approaches to changing and more rigid market conditions.
• Proactively identify risks and opportunities impacting distribution effectiveness.

Governance & Compliance
• Ensure all distribution activities comply with regulatory requirements and internal policies.
• Support strong governance, reporting, and transparency across the distribution network.

What we’re looking for:
• Bachelor’s degree in Business Administration Economic, commercial, Engineering, or related fields.
• Proven experience in distribution, sales, or commercial leadership within insurance or financial services.
• Strong understanding of broker-led and multi-channel distribution models.
• Deep understanding of the local market, regulator frameworks, distribution channels, and competitive dynamics.
• Strategic Leadership: Strong business vision, decision-making ability and focus on achieving sustainable results
• Negotiations and Influence
• Customer Orientation
• People Management
• Analytical Thinking
• Advanced English language (oral & written) is a must

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Functional Area:

SM - Sales & Marketing

AIG Europe S.A. (Greece branch)