The head of Commercial support will focus on managing and leading a team that provides support to the commercial function, ensuring smooth operations, and maximizing sales performance. This role involves establishing processes, managing resources, and providing guidance to the support team to achieve company objectives. The role will support CCO in Commercial strategy, business planning and target forecasting. **Key responsibility :** + Develop Sales and Marketing process Manuals in coordination with all stakeholder + Contributing to the development of sales strategies and plans, and implementing them within the sales support function. + Monitoring sales activities, analyzing data, and providing reports to identify areas for improvement. + Develop Sales and marketing authority matrix and liaise with local and global stakeholders + Serving as a liaison between the sales team, support team, and other departments to facilitate effective communication and collaboration. + Developing and optimizing sales support processes to enhance efficiency and effectiveness. + Develop sales forecasting and outcomes in coordination with the other commercial heads + Manage sales support team and ensure compliance with the organization policies and procedures **Qualifications :** + min 10 years of experience + Managerial exposure ( 5 years ) + Bachelor's degree in a related field (e.g., MIS, business, marketing) / Master is a plus + Excellent communication both in English and Arabic **Skills :** + Strong leadership and management skills + Excellent communication and interpersonal skills + Proven ability to analyze data and identify trends + Strong problem-solving and decision-making abilities + Knowledge of sales processes and tools + Experience in developing Sales strategies and target setting + Ability to work in a fast-paced environment **What we Offer :** + Hybrid mode + Flexibly + International exposure + Pleasant environment ( Cigna KSA got recently certified as “Great Place to Work” ) **Working hours** : As per KSA Labor Law **About The Cigna Group** Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If_ _you require reasonable accommodation in completing the online application process, please email:_ _SeeYourselfEMEA@cigna.com_ _for support. Do not email_ _SeeYourselfEMEA@cigna.com_ _for an update on your application or to provide your resume as you will not receive a response._