The Pathways Coordinator is experienced in the work of a Community Health Worker (CHW) to provide support, education, care coordination and advocacy to individual clients specifically utilizing the Pathways Community HUB Model or similar frameworks. The Pathways Coordinator is someone knowledgeable of the community culture and languages spoken in the geography of service, showing a high level of cultural competency. The Pathways Coordinator demonstrates strong leadership, organizational skills, and attention to detail.
The Pathways Coordinator monitors contracting, training, billing, compliance, and quality assurance with contracted external partners as well as internal teams and drives CHWs’ progress toward the achievement of all contract and program goals and objectives. The Pathways Coordinator oversees all HCPC Hub quality improvement, certification, and compliance standards.

Work requires a Bachelor degree in related field and/or Bachelor of Social Work or approved relevant work/education experience as well as 3-5 years of work as CHW or similar role. Also required: knowledge and experience in the Pathways Community HUB model and related technology, supervisory experience, and experience working with CHWs. Bilingual in Spanish or Arabic highly preferred. Knowledge of and a strong desire to help residents of HCPC service area are essential.