**Description:** As a Guest Service Officer - Reservation, you are responsible for providing professional and customer-focused service to our guests, ensuring a memorable Andaz experience. You are expected to contribute positively towards the smooth and efficient day-to-day operation of the reservation department and guest services to successfully achieve departmental goals. **Qualifications:** Diploma/qualification in Hospitality or Tourism Management Excellent English communications on both verbal and writing skills Well versed with Opera system are beneficial **Primary Location:** AE-Dubai **Organization:** Andaz Dubai The Palm **Job Level:** Full-time **Job:** Administrative **Req ID:** DUB006583 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.