Guest Service associate - Milwaukee Milkmen
ROC Ventures
The Milwaukee Milkmen are seeking enthusiastic and dependable Guest Service Associates to join our game-day staff at Franklin Field in Franklin, WI. Guest Service associates play a key role in creating a fun and memorable fan experience by providing fast, friendly customer service during Milkmen home games and special events.
Key Responsibilities
+ Greet fans with a positive attitude and provide excellent customer service
+ Maintain cleanliness and organization of seating areas
+ Assist with guest relations
+ Box office duties as needed
+ Assist with fan directional throughout the stadium
+ Ensure proper credentials in proper areas
+ Work efficiently in a fast-paced, high-energy game-day environment
+ Assist with opening, closing, and post-event cleanup duties
+ Communicate effectively with supervisors and fellow team members
Qualifications
+ Must be at least 16 years old (age requirements may vary by position)
+ Ability to work in a fast-paced environment while maintaining attention to detail
+ Strong communication and teamwork skills
+ Reliable, punctual, and professional
+ Ability to stand for extended periods and lift up to 25 lbs
+ Willingness to work outdoors and in varying weather conditions
Schedule & Availability
+ Must be available for Milwaukee Milkmen home games, including evenings, weekends, and holidays
+ Additional shifts may be available for special events at Franklin Field
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