Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Unarmed Patrol - Tech/Media in Alpharetta, GA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more.This role will work within a Global Security Operations Center (GSOC) in Alpharetta, GA. The GSOC Specialist will be part of a team that provides 24-hour monitoring and response of technology and physical security systems. The role is to detect, analyze, and alert others regarding any condition impacting the company’s assets, business, or personnel.

Position Type: Full Time

Pay Rate: $28.00 / Hour

Job Schedule:

DayTimeMon01:00 PM - 11:00 PMTue01:00 PM - 11:00 PMWed01:00 PM - 11:00 PMSun01:00 PM - 11:00 PM

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.Career Growth: Get paid training and access to career growth opportunities.Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

Specialist Responsibilities:The main goal of the GSOC Specialist position is to maintain situational awareness, gather information from internal and external sources, coordinate incidents with security leaders and internal investigators, and disseminate information for priority mattersThis job will interact with customers, law enforcement, external parties, and employees at all levels of the organizationActively and consistently support all efforts to simplify and enhance the customer experienceInitiate incident management for incidents under the authority of Corporate SecurityReceive information on multiple platforms, assess a situation to ensure pertinent requirements are gathered, and make informed decisions quickly to initiate appropriate actions during stressful situationsCommunicate with security leaders to coordinate the initiation of incidents in case management systemDocument information and actions taken in case management systemSupport security personnel by providing additional information through research of internal and external systemsPrepare and disseminate security products at the request of security leadersMaintain situational awareness of ongoing incidents and events by monitoring internal systems and external open source systemsProvide direct and indirect support to security personnel as needed throughout the duration of the eventMonitor access control systems and surveillance cameras and investigate alarms and incidentsMonitor external open source platforms for physical security threats to company assets and initiate incident management when appropriateSupport all business units, facilities, and employees by addressing any emergency and non-emergency incidents that come to the attention of the GSOC, whether security related or notConduct special projects and assignments in support of the GSOC and Security OperationsPerform other duties as requested

Travel RequirementsTypically none, though there may be infrequent opportunitiesPhysical RequirementsMost of the time is spent sitting in a comfortable position in a climate controlled environment

Minimum Requirements:

Ability to read, write, speak, and understand EnglishMust be twenty-one years of age or olderMust be legally permitted to work in the United StatesMust pass an employer background check and drug screeningProficient computer usage with Google Suite (G Suite) environments and Windows based programsStrong customer service skills and ability to multitask in a fast paced and quickly changing environmentStrong written and verbal communication skillsResearch, writing, and critical thinking skillsHigh level confidentiality and security awarenessAble to work flexible schedules including nights, weekends, holidays, periodic overtime, and unscheduled shiftsWhat will set you apartPrior experience with physical security, access control, video surveillance, and intelligence monitoring applicationsFluent bilingual or multilingual speaker, specifically SpanishAbility to be patient and teach skills and processes to remote locationsPrior experience compiling high-level situation reportsPrior experience working in a 24-hour operations center, security control room, or 911 dispatch centerMinimum EducationThe knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.