Location: Kuala Lumpur, Malaysia Role: Growth Marketer Department: Marketing Mode: Full-time role About Respond.io (http://Respond.io) Founded in Hong Kong in early 2017, respond.io (http://respond.io) is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email — all in one place. Trusted by businesses in over 127 countries and recognized by G2 and SME100, respond.io (http://respond.io) enables fast-growing companies around the world to capture, convert, and retain customers at scale. We operate as a globally distributed team with employees based around the world, contributing to a diverse and inclusive culture. Join us, and be part of a team that is shaping the future of customer conversation management! Our Culture At respond.io (http://respond.io/), we move fast, work smart, and always keep our customers at the heart of what we do. Here's what we stand for: + Solve Customer Problems: Every effort must solve real customer pain points. No guesswork—just real feedback and clear value! + The 80/20 Rule: We focus on 20% of actions that create 80% of the value. Simple is powerful—it gets us moving fast. + 100% Alignment, 80% Accuracy: We aim 100% team alignment and 80% accuracy. Perfect plans can wait—clear goals come first. + Be Direct: We give honest feedback, and tackle problems head-on. Clarity moves us forward! + Own It and Support Each Other: We step up, help out, and drive outcomes—together. + Build Human Connections: Work is better when we trust, care, and celebrate wins together. We're a team! Role Description We're hiring a Growth Marketer to own paid acquisition and help us grow predictable, high-quality demand. This role is for someone who can plan and execute campaigns, make clear data-based decisions, and troubleshoot funnel problems without jumping straight into random optimizations. You'll work across Meta, Google, and LinkedIn, collaborate closely with Sales and Marketing, and build a repeatable way of launching, measuring, improving, and reporting paid growth. The right candidate is structured, practical, and comfortable making trade-offs. You can explain what you're doing, why you're doing it, and what you'll do next, clearly, simply and based on the data you gather. Responsibilities + Plan and manage paid acquisition across Meta, Google, and other social media platforms. + Build campaign structures that reflect different customer intents and funnel stages. + Create launch plans (what goes live first, what waits, and why). + Run structured testing (creative, messaging, targeting, landing page inputs) with clear hypotheses and success criteria. + Keep measurement clean: ensure conversion tracking is working and reporting is reliable. + Monitor performance beyond platform metrics by following outcomes through the funnel (from conversion → to sales follow-up → to revenue). + Diagnose funnel issues when results don't match expectations and coordinate fixes with the right teams. + Produce clear weekly/monthly reporting with insights, trade-offs, and an action plan. Qualifications + 3+ years experience in performance marketing / growth marketing (B2B SaaS experience is a plus). + Hands-on experience with Meta and Google Ads (LinkedIn is a strong plus). + Strong understanding of tracking, conversion events, and campaign measurement. + Strong problem-solving: can investigate what's wrong before changing too many variables. + Clear written and verbal communication; able to explain decisions simply. + Comfortable working cross-functionally with Sales, Marketing Ops, and creative stakeholders. Here's What's In For You + You will become part of an amazing culture with smart, collaborative teammates who actually care about each other's growth and success. + You will grow more here than you would anywhere else, that is a promise. + Virtual events like talent shows, Among Us nights, and online game sessions to keep the fun going, no matter where you are! + We offer a highly competitive compensation package. + You'll receive a medical allowance to support your health and wellness needs. + Flexible working environment and working hours that fit your lifestyle, wherever you're based.