Group Product Manager, Rider Experience
Uber
**About the Role**
Uber is on a mission to power movement -- around the world. We’re looking for a visionary and strategic consumer experience leader to join our dynamic and fast-paced team. As a Lead Product Manager or Group Product Manager on the Rider Experience and Growth team, you will be directly responsible for aspects of the core rider journey for Uber - powering billions of trips and defining the future of transportation. You'll set strategy and vision for the experience, align with cross-functional partners and executive leaders across the company, and lead a team responsible for driving that vision forward daily.
In this role, you'll work closely with Product Design, Data Science, Engineering, Business teams and other partners across Uber's businesses and geographies. You will lead with deep customer insights and empathy, relying on data and UXR to make informed decisions grounded in strong product intuition. You'll be both creative and bring deep expertise in consumer product to the table, as well as analytically rigorous, driving experimentation and knowing your metrics. You'll operate with an owner’s mindset, obsessing over every detail of the end-to-end experience.
**What the Candidate Will Do**
- Collaborate with cross-functional teams, including Design, Data Science, Engineering and Ops, to identify opportunities to make the experience better and drive business outcomes.
- Distill the vision and strategy for the team and effectively present and communicate to cross-functional partners and executive leadership to generate enthusiasm and drive alignment.
- Develop and maintain a roadmap of product initiatives, and implement data-driven experiments to improve the core Rider experience for Uber.
- Anticipate and remove obstacles that slow down or prevent the team from delivering on operational, product, and business objectives.
- Build and lead a high performing product team.
**Basic Qualifications**
- 8+ years of Product Management experience delivering highly successful and innovative products with your fingerprints all over them. You should be familiar with systems thinking, analytics and experiment design, and have a solid understanding of software development processes and concepts.
- Bachelors degree in Computer Science, Engineering, or similar. Masters preferred.
- Leadership. Direct experience building and managing a team of technical product managers as well as setting and delivering on a strategy you crafted, where you were accountable for the outcomes.
- Consumer product experience with a track record of delivering highly successful and innovative products with your fingerprints all over them.
- Experience building and leading scaled businesses, including ownership and optimization of business performance metrics.
- Experience leading geographically distributed cross-functional teams in an energetic, high-octane environment.
**Preferred Qualifications**
- Customer obsession. You have a knack for taking on complex product challenges and finding elegant solutions that are delightfully simple for our users.
- A Driver mindset. You are biased toward action, a great collaborator, a master disambiguator/simplifier, and constantly pushing toward clarity and delivery. You never hesitate to roll up your sleeves and tackle something hands-on.
- A high bar across the board. From your own contributions to the people you work with, to the products you work on, you have a never-ending desire to grow and learn.
- Attention to detail. Obsess over every pixel and underlying detail that drives the way users experience Uber Eats. No problem is too big or to small.
- Finger-tippiness with data. You find a way to get the data you need and whip it into an insightful story with no help. You know how to demonstrate this data to make decisions without getting stuck in analysis paralysis.
- A high bar across the board -- from your own contributions to the people you work with, to the products you work on.
- A true passion for Uber's mission, our products, and the company's hybrid technology/operations nature.
- A never-ending desire to grow and learn.
For New York, NY-based roles: The base salary range for this role is USD$252,000 per year - USD$280,000 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD$252,000 per year - USD$280,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link [https://www.uber.com/careers/benefits](https://www.uber.com/careers/benefits).
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](https://forms.gle/aDWTk9k6xtMU25Y5A).
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
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