Location: Kuala Lumpur, Malaysia Role: Graphic Designer Department: Marketing Mode: Full-time About Respond.io (http://Respond.io) Founded in Hong Kong in early 2017, respond.io (http://respond.io) is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email — all in one place. Trusted by businesses in over 127 countries and recognized by G2 and SME100, respond.io (http://respond.io) enables fast-growing companies around the world to capture, convert, and retain customers at scale. We operate as a globally distributed team with employees based around the world, contributing to a diverse and inclusive culture. Join us, and be part of a team that is shaping the future of customer conversation management! Our Culture At respond.io (http://respond.io/), we move fast, work smart, and always keep our customers at the heart of what we do. Here's what we stand for: + Solve Customer Problems: Every effort must solve real customer pain points. No guesswork—just real feedback and clear value! + The 80/20 Rule: We focus on 20% of actions that create 80% of the value. Simple is powerful—it gets us moving fast. + 100% Alignment, 80% Accuracy: We aim 100% team alignment and 80% accuracy. Perfect plans can wait—clear goals come first. + Be Direct: We give honest feedback, and tackle problems head-on. Clarity moves us forward! + Own It and Support Each Other: We step up, help out, and drive outcomes—together. + Build Human Connections: Work is better when we trust, care, and celebrate wins together. We're a team! Role Description We are hiring a Graphic Designer to create visually compelling designs and animations that enhance our digital presence and engage our audience. This role focuses on executing high-quality visual content while contributing creative ideas that support our brand and marketing goals. This role works closely with Marketing and Product teams on a day-to-day basis to transform concepts and messaging into impactful visual assets across multiple platforms. Responsibilities + Design stunning visuals and animations for digital platforms, enhancing user engagement. + Collaborate with marketing, content and product teams to ensure visuals effectively communicate our message and align with our brand's goals. + Develop high-quality visual content for multiple platforms, utilizing modern design trends and tools to deliver impactful, brand-aligned work. + Uphold and evolve the brand's visual identity to maintain consistency and cohesiveness across all visual content. + Stay current with emerging design trends, creative AI tools, and best practices, and proactively introduce innovations that improve efficiency and quality. Qualifications + Bachelor's degree in Graphic Design, Visual Communication, or related field. + 2+ years of professional graphic design experience, preferably in a tech or digital marketing environment. + Strong proficiency in Figma and Adobe Creative Suite (Photoshop, Illustrator, After Effects). + Strong portfolio showcasing high-end digital design skills and creative thinking. + Knowledge of best practices in web design and experience with responsive web design. + Excellent communication skills in English, with an ability to clearly explain complex visual ideas verbally and in writing. + A team player with the ability to thrive in a fast-paced startup environment. + Experience with no-code web builders (webflow, framer, builder.io (http://builder.io)) and animation is preferred. Here's what's in for you + A high-impact role leading AI search innovation in a scaling global SaaS company. + Close collaboration with senior Marketing leadership and direct exposure to strategic decision-making. + Significant opportunity for growth, ownership, and influence as AI-driven innovations continue to expand. + A fast-paced, intellectually stimulating environment that values and rewards proactive thinking and experimentation. + Competitive compensation package. + Medical allowance to support your health and wellbeing. + Flexible working environment and hybrid working hours that support sustainable performance.