Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition
Performs regular and simple maintenance and infrastructure support activities needed in a manufacturing plant.

Responsibilities
• Performing or assisting in routine maintenance or construction work.
• Monitoring and maintaining parts and tools inventory for infrastructure components and services.
• Serving as first line of support for building service problems and work requests.
• Assisting facility engineers and supporting manufacturing and other related departments.

Degree Requirement
Degree or equivalent experience desired

Skill Descriptors
Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Level Basic Understanding:
• Explains the importance of accuracy in own function or unit.
• Identifies tasks or outputs that require accuracy and detail-level attention.
• Identifies the procedures for making sure that results are mistake-free.
• Describes consequences of errors within own unit or function.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Basic Understanding:
• Describes non-verbal behaviors that influence the interpretation of the message.
• Cites examples of effective and ineffective communications.
• Explains the importance of effective business communication.
• Speaks/writes using correct language, mechanics, and gestures.

Engineering - MFG: Knowledge of processes, techniques and methods of engineering in a manufacturing environment; ability to design and implement materials, structures, machines, devices, systems and processes that safely realize a desired objective or invention.
Level Basic Understanding:
• Describes where and how to obtain additional engineering information and expertise.
• Explains engineering concepts and features in a manufacturing environment.
• Cites manufacturing industry or organizational examples of usage or application of engineering.
• Identifies major initiatives, key issues and benefits of engineering in manufacturing.

Plant Facilities Management: Knowledge of processes, methodologies and techniques used to manage plant facilities; ability to handle the full spectrum of activities for managing and maintaining physical facilities and infrastructure.
Level Basic Understanding:
• Explains basic concepts of the facilities management function.
• Maintains contact lists for fire, police, utility companies and executive management.
• Describes common activities and tasks of facilities support.
• Describes the roles and responsibilities of facilities management staff.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Basic Understanding:
• Explains the value of a disciplined approach to problem solving.
• Describes problem reporting and escalation practices.
• Utilizes accepted procedures for problem analysis and resolution.
• Identifies key aspects of problem-solving techniques used in own area.

Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
Level Basic Understanding:
• Identifies project management tools and requirements within own function.
• Describes the key objectives, phases and deliverables of a current project.
• Explains the concepts of phase, activity, task, and deliverable.
• Gives examples of critical paths in projects.

Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools, and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application, or operation.
Level Basic Understanding:
• Describes problem identification, reporting and escalation procedures.
• Explains the underlying concept of using a systematic approach to solve technical problems.
• Identifies available resources and support systems for troubleshooting.
• Describes common hardware, software, and communication problems; finds ways to resolve issues.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization.

Additional information: This job required 5days working from office.

Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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