**Content Management Coordinator** The Content Management Coordinator is responsible for ensuring on-time and high-quality delivery of tasks, using his/her own subject matter expertise of Platforms and Process to provide guidance and direction to his/her coordination scope group. It is the point of escalation for the group's internal customers on topics such as challenges, requests, special projects, and delivery questions & concerns related to his/her scope group. The Content Management Coordinator needs to make sure that his/her scope group – Functional consultants and operational team supporting out review and approval platform - is effectively and efficiently executing services. **Tasks and responsibilities** + Ensure on-time and high-quality execution of tasks across his/her scope group coordinating operational tasks and making sure the group is performing according to expectations. + Use subject matter expertise of platforms and processes to provide guidance and direction to their group. + Act as a point of escalation for internal customers on topics related to their group. + Monitor workload and assess needs across his/her coordination scope group. + Enforce adherence to processes by both coordination group and internal customers, and define new processes and find service-oriented solutions when needed. + Work with his/her coordination group and other members of the team to ensure that as a team, we are delivering excellence - through execution and through the role of consultants who provide guidance, enforce best practices, drive optimization, encourage innovation, and share expertise with internal customers. **Requirements ** + 3+ years of experience with coordinating the operational tasks and workload of a group and ability to communicate with and connect different personalities and profiles + Hands-on experience in Veeva Vault (Promomats, MedComms or similar regulated Vaults). + Experience supporting platform operations, including demand assessment, UAT coordination, and release preparation. + Understanding of pharma compliance and regulated content workflows, including approvals and audit readiness. + Ability to translate business needs into system requirements, collaborating with IT or Veeva teams. + Strong customer service mindset, ensuring high-quality support and responsiveness. + Solid project and time management skills, capable of handling parallel demands. + Self-starter with strong autonomy, able to learn quickly and work with minimal guidance. + Able to build trusted relationships, acting as a reliable escalation point for business partners. + Strong attention to detail, with ability to analyze issues and make informed decisions fast. + Fluent in English, spoken and written, to operate effectively in a global environment. this job will be 100% in English + Strong communication skills, able to explain technical or process topics clearly to business users. + Self-motivated, self-starter, and quick learner \#IamBoehringerIngelheim because… We are continuously working to design the best experience for you. Here are some examples of how we will take care of you: + Flexible working conditions + Life and accident insurance + Health insurance at a competitive price + Investment in your learning and development + Gym membership discounts If you have read this far, what are you waiting for to apply? We want to know more about you! All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.