Join our Global Security team as a Command Center Analyst 

As a Global Security - Command Center Analyst within the Global Security Operations Centers (GSOCs), you will coordinate directly with other security, resiliency, and intelligence professionals, and interact with employees at all levels of the organization. You will provide comprehensive corporate-level preparedness and response coordination to major crisis events, as well as day-to-day disruptions, protecting employees and property, customer assets, stockholder interests, and the firm's reputation.

Job responsibilities

Participate in security incident response on a daily basis, identifying and triaging potential impacts to the firm's employees, assets, and areas of operationResponsible for situational security awareness monitoring, including gathering information from a variety of sources internal to and external of the firm; normalizing and correlating the information; providing real-time detection and response services for incidents that directly or indirectly impact the firm's employees, assets, or areas of operationCompose and track incident Informational to resolution; inform security, resiliency, facility, and technology responders; deliver information in verbal or written updates via internal communication platforms (ex. Symphony)Escalate sensitive or high-impact incidents to senior managers and executives, including members of the JP Morgan Chase Operating CommitteeProvide logistical support for crisis management teams, including exercise coordination, roster maintenance, and crisis call facilitationTriage and escalate cases of workplace violence to relevant security and threat management teamsMonitor and administer travel security operations in accordance with procedures, including tracking, assisting, and advising international travelers on security issues across the regionMonitor and support site and regional crisis management conference calls, gathering and providing intelligence and information (weather, travel, security, etc.) as requiredConduct proactive research into potential risks; monitor external media feeds for threats to the firm's facilities and/or senior managementBe Flexible to work overnights, weekends, holidays, and during crises as needed

Perform special projects and research as required by GSOC management or as conditions warrant

 

Required  qualifications, capabilities, and skills

Bachelor's degree, equivalent military/law enforcement, and/or joint operations center/security operations center experience required.Experience in GIS Systems (ESRI)

 

Preferred qualifications, capabilities, and skills

Able to establish, foster and maintain trust-based relationships with a diverse portfolio of stakeholders.A clear and timely communicator, able to adjust communications styles to interact with a range of audiences.Confident and collaborative, able to offer constructive challenge to status quos and to provide and seek diverse perspectives.A wholehearted commitment to diversity, respect and inclusion, seeking to participate in diversity efforts and activities.Preference for directly transferable experience, and awareness & knowledge of incident management, business resilience, and security operations.