Our client, a leading technology solutions provider, is seeking a Genesys Developer to join their team. As a Genesys Developer, you will be part of the IT department supporting the Contact Center Solutions team. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a collaborative mindset which will align successfully in the organization. **Job Title:** Genesys Developer **Location: Charlotte, NC (Hybrid - 3 days Onsite)** **Pay Range:** Competitive based on experience **What's the Job?** + Develop and implement Genesys contact center solutions both on-premise and in the cloud. + Configure and troubleshoot Genesys software and hardware components. + Integrate Genesys with third-party applications and systems. + Utilize Genesys cloud APIs, SDKs, and tools to build integrations and extensions. + Coordinate with other technology partners, including Avaya and network vendors. **What's Needed?** + 3+ years of development and implementation experience with Genesys contact center solutions. + Strong experience with Genesys Framework including IVR development, scripting, routing strategy, and reporting. + Proficiency in programming languages such as Java, Python, and JavaScript. + Experience with Genesys products including PureCloud, PureEngage, and PureConnect. + Familiarity with Agile methodologies and related processes. **What's in it for me?** + Opportunity to work with cutting-edge technology in a dynamic environment. + Collaborative team culture that values innovation and creativity. + Professional development and growth opportunities. + Access to a diverse range of projects and challenges. + Supportive management that encourages work-life balance. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.