General Manager (Office Building) Job ID 242742 Posted 10-Oct-2025 Role type Full-time Areas of Interest Building Management Location(s) Bangkok - Krung Thep Maha Nakhon - Thailand **Responsibilities:** + Contract Oversight: Review and ensure the accuracy of contracts from initiation through to the completion of space handover, ensuring compliance with all terms and conditions. + Engineering Management: Oversee the engineering operations, collaborating to resolve issues as they arise and presenting improvement plans to enhance overall performance. + Comprehensive Management: Manage various operational aspects, including but not limited to leasing, cleaning, security, landscaping, and other related services to ensure seamless building operations. + A+ Experience Creation: Manage the building to create an A+ experience for users, with a particular focus on attracting and retaining high-quality tenants. + Recommendations for Improvements: Advise on various enhancements for the building, including signage installations and service offerings, aimed at improving the overall tenant experience. + Operational Standards Development: Draft standard operating procedures, performance metrics, and action plans for the management team. + Conduct reviews and training sessions within the first month, with an implementation timeline for updates and improvements scheduled every 1-2 months. + Performance Analysis: Analyze operational performance metrics and propose strategic improvements to enhance efficiency and service delivery. Utilize data-driven insights to inform decision-making and operational strategies. + Client and Tenant Relations: Foster strong relationships with clients and tenants, addressing their needs and concerns promptly. Act as a primary point of contact for client inquiries, ensuring high levels of satisfaction and retention. + Vendor Management: Cultivate partnerships with vendors and oversee contract management. Collaborate with the accounting team to ensure high-quality service delivery and financial oversight, ensuring that all vendor services meet established standards. + Budget Management: Assist in developing and managing the operational budget, ensuring financial targets are met. Monitor expenditures and implement cost-saving measures while maintaining service quality. + Continuous Improvement: Promote a culture of continuous improvement within the operational team, encouraging innovation and the adoption of best practices to enhance service delivery and operational efficiency. **Qualifications & Experience** + Bachelor’s degree or higher in Business Administration, Engineering, or a related field. + A minimum of 5 years of management experience in property management; experience with Grade A office buildings is preferred. + Strong problem-solving abilities and resilience under pressure. + Strong leadership skills with the ability to motivate and develop a diverse team. + Excellent communication and interpersonal skills, with a customer-centric approach. + Solid financial acumen and experience with budget management and vendor negotiations. + Familiarity with safety and emergency management protocols. + Ability to analyze data and make informed decisions to drive operational improvements. + Good command of English. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)