Your leadership is critical to ensuring the Drybar shops are run well. Drybar is a fun, fast-paced, and, most importantly, team-focused environment. As General Manager, you will oversee the operations, team performance, and guest experience across our Washington, D.C. locations. The General Manager is fully accountable for the day-to-day operations of the shops, including revenue growth, staff management, brand compliance, and customer satisfaction. You will be responsible for upholding Drybar’s standards and policies, enforcing operational excellence, and fostering a culture aligned with our Heart & Soul and core values. This is a hands-on leadership role that requires strong operational oversight, financial accountability, and the ability to drive results. You’ll own key performance metrics, including revenue growth, labor efficiency, retail sales, guest satisfaction, and team retention. This leadership role also calls for strong business acumen, a passion for beauty and hospitality, and the ability to inspire, train, and develop high-performing teams. Above all, you are a culture carrier who maintains positive team morale and creates an environment where everyone feels empowered to succeed.
Responsibilities