Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a meaningful impact every day.
RELOCATION ASSISTANCE AVAILABLE!
Sodexo’s Campus Segment is seeking an experienced and dynamic General Manager 4 to lead dining operations at Hampshire College, an independent liberal arts institution and member of the Five College consortium. Located in Amherst, Massachusetts, Hampshire College provides residential undergraduate education to roughly 900 students, supported through full and partial meal plans, two retail dining operations, year-round catering, and summer conference services.
As the senior-most leader on campus, the General Manager will set the strategic direction for all dining programs, drive operational excellence, and cultivate strong partnerships with the campus community. You will oversee resident dining, retail, and catering operations while ensuring alignment with Sodexo’s mission, values, and contractual commitments. This role requires a forward-thinking, people-focused leader with a passion for innovation, service, and building community through food.
Incentives RELOCATION ASSISTANCE AVAILABLE! What You'll DoLead all aspects of campus dining operations, including resident dining, retail, catering, and summer conference services.
Drive operational excellence and innovation in food quality, service delivery, and guest experience.
Develop, mentor, and inspire a diverse team of managers and frontline staff to achieve high performance and strong engagement.
Oversee financial performance, including P&L accountability, forecasting, labor management, and cost controls.
Maintain exceptional client relations; serve as a trusted advisor and strategic partner to campus leadership.
Ensure compliance with Sodexo standards, regulatory requirements, and all food safety and sanitation protocols.
Collaborate with campus partners to design and implement dining programs that enhance student engagement, participation, and retention.
Champion a positive, inclusive, and growth-oriented workplace culture.
What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You BringProven experience as a General Manager or senior-level leader in higher education dining, hospitality, or large-scale food service operations.
Strong leadership skills with the ability to coach, motivate, and develop high-performing teams.
Demonstrated financial acumen, including full P&L management and proven success driving operational efficiency.
Excellent communication, relationship-building, and client partnership skills.
A passion for culinary and service innovation, customer experience, and community building.
Commitment to diversity, sustainability, and creating a welcoming environment for all.
Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years